Busy Beaver Tree Services in O'Fallon, Illinois 62269

Busy Beaver Tree Services

615 S Lincoln Ave, O'Fallon, IL 62269

4.1 (27 reviews)

Overview:
Busy Beaver Tree Services is a tree service company located in O’Fallon, IL. They specialize in tree removal, tree trimming, and providing comprehensive tree care services to their clientele.

Services Provided:
– Tree removal
– Tree trimming
– Branch removal
– Storm damage clean-up
– Professional tree care

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (618) 593-7647
Website: https://busybeavertree.net/

Customer Reviews and Sentiment:

Busy Beaver Tree Services has garnered mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 27 reviews.

Positive feedback highlights their professionalism, quick response times, affordability, and thorough clean-up. Customers have praised their ability to fit jobs into tight schedules and the effective use of equipment.

Examples of positive reviews include:
“Excellent service. Professional equipment and knowledge… very affordable.” – Elkie Allen
“Outstanding service… very reasonable pricing, very responsive office staff.” – WD Stoner
“This company is phenomenal.” – Kelsey Dees

However, there are several negative reviews indicating issues with customer service, particularly around communication and reliability, including no-shows for scheduled appointments.

Examples of negative reviews include:
“Company was scheduled to come… and nobody showed up.” – Kayla Emmerich
“SCAM ALERT DO NOT USE BUSY BEAVER TREE SERVICE!” – Kevin McReynolds

Review Summary:
Positive Sentiments: Professionalism, quick response, quality of work, reasonable pricing, thorough clean-up.
Negative Sentiments: Issues with communication, missed appointments, unresolved complaints from customers.

Additional Ratings:
BirdEye: 4.1 stars based on 27 reviews, reflecting similar sentiments of satisfaction contrasted with some customer service issues.
Total Lead Smart Rating: 6.4

Conclusion:
Busy Beaver Tree Services is a competent option for tree care in O’Fallon, IL, appreciated for their expertise and efficiency. However, prospective customers should consider the mixed reviews regarding communication and reliability before engaging their services.

Member Since September 2024

Listing Id 580354

Contact Info

615 S Lincoln Ave, O'Fallon, IL 62269
(618) 593-7647
Lead Smart Rating :
6.4/10.0

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Listing location

615 S Lincoln Ave, O'Fallon, IL 62269

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Reviews

Kevin McReynolds

a month ago

SCAM ALERT DO NOT USE BUSY BEAVER TREE SERVICE! They use a large truck to drive across my driveway to get to the tree in my yard. Now my driveway is cracking. I spoke to the owner prior to them working and he promised of there was any issues with my driveway he would pay for the damage. Now he said Ihe wouldn’t pay to fix the driveway then hung up the phone. Owners name is Bill. BEWARE!

Kayla Emmerich

a month ago

Company was scheduled to come to my home and give us a quote for a tree removal. They were scheduled to come at 10:30am. We waited around all day, thinking maybe they got caught up by another customer, and nobody showed up. No phone call either.

Elkie Allen

3 months ago

Excellent service. Professional equipment and knowledge of whats needed. Very affordable. They got us on schedule quickly to remove a very large, old tree and cleaned up everything, even helped my husband carry some logs to our wood pile. We highly recommend them to anyone! Already referred them to teo family members.

WD Stoner

11 months ago

Outstanding service. I didn’t even realize they came until I went to fire up my grill and looked up and all my dead limbs were gone. No tire marks in my grass, no debris left in my grass, no saw dust… absolutely impressed. Very reasonable pricing, very responsive office staff, and very timely. I would definitely recommend and will call upon them again. Thank you, Bill and Kim!

M.E. Hope

11 months ago

Busy Beaver has come to my home on three separate occasions since we bought the property. Each time they have been friendly, professional and get the job done as quickly as possible and do a great job cleaning up! They’ve always been able to fit me into their schedule, even when every storm seems to bring trees and branches down. Thanks to Bill and his crew(s) for a great job.

Kelsey Dees

11 months ago

This company is phenomenal. I called and within an hour they had someone come remove my downed tree branch that fell during a storm. Their prices are more than reasonable and they did a fantastic job (even raked the area to make sure they got all the branches). They were so easy to work with and I would recommend them to anyone in the area who needs tree trimming or branch removal services.

James Westhead

a year ago

Did a great job! Thank you

Blankenship David

a year ago

Worth every penny. They removed a large pine tree that was too close to my house without any issues. Cleaned everything up when they were done. I will use them again.

Cali Jackson

2 years ago

They do the job and no issues with the quality, it’s the communication and price inflation that rate them lower. The 1st time I did business with them in ’21 i was pleased with the quality however the price was 1k for 2 medium size trees, seems a bit high but hey i said yes. Also later on this year ’22 i called the company to be told that they are busy and would call me back later in the week. Never received a call back and it’s been 6 weeks, not the worse but i think I’ll move on.

Jay A

2 years ago

The company doesn’t show up for estimates. Someone was scheduled to give me an estimate on tree trimming. They didn’t show up the first time, I called and was rescheduled, they didn’t show up for the rescheduled date either.