Hugo’s lawn and Garden Service in Natchitoches, Louisiana 71457

Hugo’s lawn and Garden Service

114 South Dr, Natchitoches, LA 71457

2.3 (4 reviews)

Overview:
Hugo’s Lawn and Garden Service is a lawn care service provider located in Natchitoches, LA. They offer various lawn maintenance services, including grass cutting, landscaping, and irrigation system management.

Services Provided:
– Lawn mowing
– Landscaping
– Retaining wall construction
– Irrigation system installation and repair

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (318) 663-1483

Customer Reviews and Sentiment:
Hugo’s Lawn and Garden Service has received largely negative reviews across various platforms:

Google Reviews: 2.3 stars based on 4 reviews.

Positive feedback is minimal, with one customer noting the good price and lawn care.

Examples of positive review:
“Great price and lawn care” – Steven Batiste

Negative sentiments dominate the feedback, highlighting issues like poor workmanship, lack of communication, and dissatisfaction with landscaping results. Specific complaints include unapproved charges, dead plants, and inadequately constructed features.

Examples of negative reviews include:
“We feel like we were taken advantage of and paid too much for nothing.” – Meg Barnum
“…they tend to cut down lamps stuck in the ground…” – Awry Stoic

Review Summary:
Positive Sentiments: Affordable pricing and decent lawn care.
Negative Sentiments: Poor workmanship, lack of communication, unapproved charges, and negative impacts on existing landscaping.

Additional Ratings:
Total Lead Smart Rating: 3.0

Conclusion:
Hugo’s Lawn and Garden Service has a low rating and mixed reviews in Natchitoches, LA. While some customers appreciate the affordable pricing and basic lawn care, many have expressed dissatisfaction over the quality of work and customer service. Potential clients should exercise caution and consider the reviews before engaging their services.

Member Since September 2024

Listing Id 577123

Contact Info

114 South Dr, Natchitoches, LA 71457
(318) 663-1483
Lead Smart Rating :
3.0/10.0

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Listing location

114 South Dr, Natchitoches, LA 71457

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Reviews

Awry Stoic

7 months ago

Pretty good at cutting grass, but they tend to cut down lamps stuck in the ground if the lamps are not placed close enough to a large plant. They tend to do less as time goes on. Make sure your tools are put up or they may disappear when work is being done while you’re gone. Just be careful about asking prices for cutting and clearing things, because they may hustle and do it anyway without your approval while you’re gone, and then not apologize when confronted with this fact. If you try to communicate with them through Google translate, some things may be lost in translation.

Meg Barnum

a year ago

We had Hugo do a retaining wall addition to our higher retaining wall. No filter paper and all the dirt is eroding thru cracks. The plants were small. The dirt looks like clay and we need a truck load to add it is about 2 feet from the top of the wall. He landscaped our front yard with asian jasmine. It looked like he took one small plant and split it into four. Everything died. He also said he would help us with our drainage problem. Awful. Didn’t help. Plus our 100 Y.O. magnolia tree died after he finished a few months later. He added dirt around the area. I wonder what kind of toxic dirt did he use. He also put half dead yellow sod down in another area. It only lived because my husband watered daily. He fixed out water irrigation system. Initially I was happy but he says he is the insurance plain we have problems. The sprinklers get clogged all the time and break. He does do our lawn service and that is OK. Anyway I feel like we were taken advantage of and paid too much for nothing

Amber Garner

3 years ago

I have not personally used this business, although they were cutting grass at the hotel I was staying at. I came out to my vehicle for a cigarette and noticed they had cut grass next to a newer vehicle and had thrown grass all over it. Just personally I would have been highly upset had it been mine.

Steven Batiste

3 years ago

Great price and lawn care