Overview:
BrightView Landscape is a landscaping company located in Nashville, TN. They offer a variety of landscaping services aimed at both residential and commercial properties.
Services Provided:
Landscaping, lawn maintenance, tree trimming, mulching, debris clean-up, and seasonal care.
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (615) 255-0793
Website: https://www.brightview.com/local/nashville-tn/landscape-services
Customer Reviews and Sentiment:
BrightView Landscape has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 30 reviews.
Positive feedback generally highlights some positive experiences with customer service. However, the majority of reviews reflect significant dissatisfaction.
Examples of positive reviews include:
“Excelent company” – Cesar Choc
“It is a good company to work with” – Lokolokiyo Chenitho
On the other hand, negative sentiments are prevalent, with many customers expressing frustration over unresponsiveness and poor quality of work.
“The WORST! … They let weeds grow in the common areas.” – John S
“Very unresponsive to their customers.” – Randi Dolan
Review Summary:
Positive Sentiments: Generally positive customer service experiences, some quality work noted.
Negative Sentiments: Poor quality maintenance, unresponsiveness, inadequate yard care, and failure to uphold contracts.
Additional Ratings:
BirdEye: 3.3 stars based on 30 reviews, indicating a trend of customer dissatisfaction despite a few positive comments.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). One unresolved complaint regarding service quality was noted.
Total Lead Smart Rating: 4.2
Conclusion:
BrightView Landscape has faced considerable criticism for its landscaping services in Nashville, TN. While some customers report satisfactory experiences, the overwhelming negative feedback regarding service quality and communication raises significant concerns for prospective clients.
Member Since September 2024
Listing Id 577052