A-1 Maintenance, Inc. in Maplewood, Minnesota 55109

A-1 Maintenance, Inc.

1777 MN-36, Maplewood, MN 55109

4.3 (11 reviews)

Overview:
A-1 Maintenance, Inc. is a tree service company located in Maplewood, Minnesota. The company specializes in tree removal and care, focusing on delivering professional and efficient services to its clients.

Services Provided:
– Tree removal
– Stump removal
– Tree trimming
– Landscaping options

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (651) 771-2654
Website: http://a-1inc.com/

Customer Reviews and Sentiment:
A-1 Maintenance, Inc. maintains a solid reputation with a rating of 4.3 stars based on 11 reviews.

Positive feedback emphasizes the crew’s professionalism, prompt service, and thorough cleanup after tree removal jobs. Customers frequently mention their satisfaction with the quality of work and responsiveness.

Examples of positive reviews include:
“Jon and his crew did a great job taking our 50ft ash tree down.” – Darcy Sperle
“Prompt, professional, courteous and went above and beyond…” – kk
“The clean up was excellent, not a stick left behind!” – Adam Stafne

On the other hand, there are complaints regarding lack of follow-up after service and poor customer service experience.

Examples of negative reviews include:
“Multiple calls were made and messages left and no response has been made about finishing this job.” – DJ Haas
“…was not even acknowledged. I am unsure if there is a quality lawn care servicer in the area at all.” – J C

Review Summary:
Positive Sentiments: High-quality workmanship, professionalism, prompt service, thorough cleanup.
Negative Sentiments: Issues with customer service, lack of response to complaints.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 7.0

Conclusion:
A-1 Maintenance, Inc. appears to be a reliable choice for tree services in Maplewood, MN, especially for their professional approach and quality work. However, potential customers should be mindful of the complaints regarding customer service and follow-up, which may affect their overall experience.

Member Since September 2024

Listing Id 570896

Contact Info

1777 MN-36, Maplewood, MN 55109
(651) 771-2654
Lead Smart Rating :
7.0/10.0

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Listing location

1777 MN-36, Maplewood, MN 55109

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Reviews

Darcy Sperle

a month ago

Jon and his crew did a great job taking our 50ft ash tree down. They made quick and clean work of it. Great guys and easy to work with.

7 months ago

Jon and his team did a fantastic job taking down a tree in our yard today! They were prompt, professional, courteous and went above and beyond what we asked them to do. They were done in less than an hour so they definitely know what they are doing. Thank you A-1 Maintenance!

Adam Stafne

10 months ago

I had A-1 take down a tree that stood over 120 feet and they did a remarkable job! The crew showed up when they said they would. The clean up was excellent, not a stick left behind! Thanks A-1! I will definitely be calling you for my next outdoor landscaping project,

Adam Thorngate Gottlund

10 months ago

Jon helped us with several large trees which came down on our property in recent storms. His team was prompt and professional.

Jamie Allen

11 months ago

I had a tree limb come off of my neighbors tree and wreck 2 fences and more. I talked to Jon he was there the next day give me a quote that night. Got the ok from my insurance to do the work he was there the next day and was done in 2 days. Everything looks new and done right. I couldn’t be happier.

Cameron Milnar

11 months ago

Excellent quality of work and customer service. Knowledgeable and offers landscape option ideas to save on cost.

Kyle Dawley

11 months ago

Huge storm knocked down many trees including half of a 100 year old oak tree. The other half that remained standing was in dangerous risk of falling on our house. Jon and his crewed worked tirelessly to get it down and keep my family safe

DJ Haas

a year ago

My in-laws used them to remove a tree that fell during the winter. They said they’d be back in the spring to remove the stump and do other tree trimming. Multiple calls were made and messages left and no response has been made about finishing this job.

Bonnie L Thoms

a year ago

Great service and great experience for all needs

J C

2 years ago

A1 is taking care of my HOA. We hired them after ditching TCL. The service has been mediocre. Huge patches of grass left behind from mowers, weedwhipping and borderwork is bad. Damaging trees, trimming new bushes that should be left alone. Worst of all, I submitted a contact us form on their website trying to resolve these issues and I have received no response. I am 100% ok with chatting with a manager and letting him know that his crew isn’t following through, even though he should be doing that himself by checking their work. I was not even acknowledged. I am unsure if there is a quality lawn care servicer in the area at all. TCL and A1 definitely do not provide even average service and the customer service is worse than their mowers.