Scotts Lawn Service in Lowell, Arkansas 72745

Scotts Lawn Service

606 S Lincoln St, Lowell, AR 72745

3.6 (8 reviews)

Overview:
Scotts Lawn Service is a lawn care company located in Lowell, AR. It offers a range of services aimed at improving and maintaining lawn health and aesthetics.

Services Provided:
– Lawn care service
– Lawn treatment applications
– Pest control

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (479) 927-0111
Website: http://www.trugreen.com/

Customer Reviews and Sentiment:
Scotts Lawn Service has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 8 reviews.

Positive feedback highlights effective lawn improvement and professional customer service. Assignments are performed with visible results on customers’ lawns.

Examples of positive reviews include:
“TruGreen app is amazing along with customer service…you can tell and see the difference already.” – Scott (ScottyTrades)
“Our lawn’s appearance has improved greatly with your care.” – Robert Warren

However, complaints include issues with reliability, communication, and overall customer service.

Examples of negative reviews include:
“This company will not show up when they are supposed to…” – Jerry Vannoy
“Very poor customer service.” – kksawinner

Review Summary:
Positive Sentiments: Effective lawn treatments, professional service, responsive customer service on some occasions.
Negative Sentiments: Unreliable scheduling, lack of communication, management accessibility issues.

Additional Ratings:
Total Lead Smart Rating: 4.5/10

Conclusion:
Scotts Lawn Service demonstrates effective lawn care capabilities, but customers may encounter issues with service reliability and communications. Potential clients should weigh the positive results against the mixed feedback regarding customer support and consistency before selecting their services.

Member Since September 2024

Listing Id 569521

Contact Info

606 S Lincoln St, Lowell, AR 72745
(479) 927-0111
Lead Smart Rating :
4.5/10.0

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Listing location

606 S Lincoln St, Lowell, AR 72745

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Reviews

Jerry Vannoy

5 years ago

This company will not show up when they are supposed to, they will not text you back, when you ask them to, they will not call you back, when you ask them to. This is no way to run a business!

Scott (ScottyTrades)

5 years ago

TruGreen app. is amazing along with customer service. Very professional and answer all my concerns without difficulty. Few days after application to my lawn, you can tell and see the difference already. Looking forward to a fantastic lawn this season.

Jim Evans

5 years ago

The front lawn is great. They’ve done a great job. However, the back yard wasn’t treated for two, possibly three applications. The notes left on the door never mentioned anything out of the ordinary. They always said the yard, trees, or pest control was applied with no mention of the back yard being passed for any reason (i.e. pet, access, or whatever). I find the personnel very friendly and when the job is completed, I’m pleased with the result; however, their communication is less than expected. I would expect someone to tell me when they couldn’t complete the entire job and if they failed to do so I would expect the company to discount my costs accordingly. Neither of those customer appreciation steps were taken. I’m continuing the service for now but will discontinue if the yard is missed again.

Robert Warren

5 years ago

our lawns appearances has improved greatly with your care

kksawinner

7 years ago

This company has no management available when calling in to request service. They will tell you there is not a management employee in the office. They also can’t tell you when they will schedule your service. Very poor customer service and after today of a management employee does not contact me I will find another service to take care of my needs. As I have them knock on my door weekly!!