Friesen Landscaping in Lincoln-NE, Nebraska 68522

Friesen Landscaping

465 W South St Suite 11, Lincoln, NE 68522

4.1 (10 reviews)

Overview:
Friesen Landscaping is a landscaping company located in Lincoln, NE. The company provides a range of services focused on enhancing outdoor living spaces through various landscaping projects, including patios, retaining walls, and custom designs.

Services Provided:
Patio installation, retaining wall construction, outdoor living space design, landscaping consultations, and customer service.

Hours of Operation:
Monday to Friday 8 AM to 5 PM.
Closed on weekends.

Contact Information:
Phone: (402) 795-8686
Website: https://friesenlandscaping.com/

Customer Reviews and Sentiment:
Friesen Landscaping has received mixed reviews across different platforms:

Google Reviews: 4.1 stars based on 10 reviews.

Positive feedback highlights the company’s design capabilities, customer service, and the quality of finished projects. Customers have praised the outdoor living spaces created by Friesen Landscaping.

Examples of positive reviews include:
“We could not be happier with our patio. Their professional design and knowledge is all encompassing.” – Julia Buell
“They helped us install a beautiful patio!” – Becky Tikalsky
“Friesen Landscaping did an incredible job on two retaining walls at my walk out basement.” – Jordan Novotny

Negative feedback points to significant delays in project completion, issues with communication, and inexperienced crew members. Some customers have reportedly experienced frustration and dissatisfaction with the overall service.

A representative negative review notes:
“They said it would be done in 2-3 weeks and it took 6 months.” – Brad Baehr

Review Summary:
Positive Sentiments: Effective design, quality of work, excellent customer service, and accommodating to specific needs.
Negative Sentiments: Communication issues, project delays, and lack of professionalism in execution.

Additional Ratings:
BirdEye: 4.1 stars based on 10 reviews, reflecting similar trends in customer satisfaction with notable issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding communication and service delivery issues.
Total Lead Smart Rating: 5.5

Conclusion:
Friesen Landscaping presents itself as a capable landscaping service provider in Lincoln, NE, known for its creative designs and customer care. However, potential clients should consider the mixed reviews and issues highlighted regarding service delays and communication before proceeding with projects.

Member Since September 2024

Listing Id 567809

Contact Info

465 W South St Suite 11, Lincoln, NE 68522
(402) 795-8686
Lead Smart Rating :
5.5/10.0

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Listing location

465 W South St Suite 11, Lincoln, NE 68522

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Reviews

Brad Baehr

2 weeks ago

Friesen completed a unilock patio for us last year. They said it would be done in 2-3 weeks and it took 6 months. They dug a space for our spa that was supposed to set 12 inches above ground. What they dug was a 6 foot hole and then needed to pour concrete to get it to the right level. They hit an existing retaining wall and did not repair it. The service we received was anything but professional and definitely no 5 stars. The crew was inexperienced and had little to no supervision from the owner. It was one nightmare after another. They also hit a Martin house pole that I had flagged and did not repair it. Do yourself a favor, save your money for a company that knows what they’re doing and avoid the headache. This contractor is a good sales person / tells lies. Get everything in writing as they are overpriced and promise the best but it’s obvious the crew has no clue what they’re doing.

Julia Buell

a year ago

We could not be happier with our patio. Travis and his crew designed this outdoor living space. The patio more than accommodates our large family and friends for holidays and entertaining. The water feature provides a serene tranquility with the soft flow of water. The fire pit is welcome on chilly nights. The outdoor lighting makes for a beautiful setting at night. This is one of five landscaping projects we have had Friesen Landscaping do for us. Their professional design and knowledge is all encompassing. Travis even sent a member of his crew to mow our lawn when he found out my husband was in the hospital. Great customer service!

Becky Tikalsky

a year ago

They helped us install a beautiful patio!

Jordan Novotny

a year ago

Friesen Landscaping did an incredible job on two retaining walls at my walk out basement.

Sion Odom

2 years ago

Had them come out for an estimate on April 5th, I was told it would be a few weeks until the estimate was ready. I had no problem with that. After about a month or so I emailed and asked if we were going to be able to get our estimate anytime soon and I was told we would have it in a couple days. About tow weeks later still no estimate. I called and talked to Travis and he said he was having issues getting some estimates for the materials and said he would have try to have it by the end of the week, I never heard back from them. I called again and left a message that we would just like to get just the landscaping done for our property and we would do the patio at another time haven’t heard back. I can’t rate their quality of work because we never had the opportunity to see it as of today June 17.

Thanea Seren

7 years ago

Good