TruGreen Lawn Care

Overview:
TruGreen Lawn Care is a lawn care service provider located in Lima, Ohio. They specialize in a variety of lawn maintenance services aimed at promoting healthy growth and enhancing the aesthetic appeal of residential lawns.

Services Provided:
– Lawn treatment
– Chemical application
– Weeding and pest control
– Customer service-focused maintenance

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (419) 221-1211
Website: https://www.trugreen.com/local-lawn-care/ohio/lima/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTUxNjItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Customer Reviews and Sentiment:
TruGreen Lawn Care holds a rating of 4.2 stars based on 155 reviews across various platforms.

Positive feedback emphasizes the professionalism, knowledge, and efficiency of the service technicians. Customers have highlighted their appreciation for the friendly staff and quality service delivered.

Examples of positive reviews include:
“Great job! Russ G is an outstanding employee – knowledgeable, personable, professional.” – Terry Sutherland
“The gentlemen was very polite and respectful.” – Michael Miller
“Done quickly and professionally.” – Lee Ann Hall

Some reviews express concerns about the effectiveness of treatments and communication issues. Specific complaints include dissatisfaction with the treatment outcomes and poor staff responses to inquiries.

Negative feedback includes:
“Don’t call and talk with staff about issue… You will pay due to OVER SPREADING chemicals till lawn is BURNT.” – John Lewis
“I still see weeds though the lawn does look better than it did.” – Frances Elaine Briani

Review Summary:
Positive Sentiments: Professional and friendly service, knowledgeable technicians, and efficient job completion.
Negative Sentiments: Issues with treatment effectiveness, communication problems, and concerns about chemical application.

Additional Ratings:
BirdEye: 4.2 stars based on 155 reviews, indicating a general trend of customer satisfaction despite some complaints.
Better Business Bureau (BBB): Not accredited with a rating of NR (No Rating). There have been a couple of complaints regarding service issues.
Total Lead Smart Rating: 7.6

Conclusion:
TruGreen Lawn Care in Lima, OH, is regarded as a competent choice for lawn maintenance services, highlighted by knowledgeable staff and generally positive results. However, potential customers should consider the mixed reviews regarding treatment effectiveness and communication before making a decision.