New Country Carpet Cleaning in Watsonville, California 95076

New Country Carpet Cleaning

734 E Lake Ave #204, Watsonville, CA 95076

4.3 (9 reviews)

Overview:
New Country Carpet Cleaning is a professional carpet cleaning service located in Watsonville, CA. They provide a wide range of cleaning services for both residential and commercial clients, known for their diligent work and commitment to customer satisfaction.

Services Provided:
– Carpet cleaning
– Water damage repairs
– Mold removal
– Hardwood floor maintenance
– Tile and grout cleaning
– Vinyl restoration
– Vehicle interiors cleaning
– Boat and shower stall cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (831) 709-9400
Website: https://carpetcleanerswatsonville.com/

Customer Reviews and Sentiment:
Google Reviews: 4.3 stars based on 9 reviews.

Positive feedback highlights punctuality, professionalism, and high-quality carpet cleaning results. Customers appreciate the team for their exceptional service and communication.

Examples of positive reviews include:
“I absolutely adore… a fantastic team to contact for tasks such as carpet cleaning…” – Gerald12 M
“I am grateful for their punctuality… first-rate carpet cleaning work!” – Alexis B
“Manuel arrived on time, communicated efficiently, and did an exceptional job.” – Kate Guerra

A notable complaint involved communication issues and a lack of service, leading to customer dissatisfaction.

Negative feedback mentions:
“This was the biggest waste of time… no call no showed… worst company ever…” – Jeremy Glum

Review Summary:
Positive Sentiments: Punctuality, professionalism, high-quality work, and excellent customer service.
Negative Sentiments: Communication issues and scheduling failures.

Additional Ratings:
BirdEye: 4.3 stars based on 9 reviews, reflecting consistent satisfaction among customers.
Total Lead Smart Rating: 7.5/10. This rating considers the overall customer satisfaction, quality of services, and the single notable complaint regarding scheduling and communication. The business showcases strong positive sentiment but has room for improvement in reliability.

Conclusion:
New Country Carpet Cleaning is well-regarded for its high-quality carpet cleaning services in Watsonville, CA, with numerous satisfied customers praising their professionalism. However, potential clients should be aware of the past issues related to communication and reliability before making a decision.

Member Since July 2024

Listing Id 56525

Contact Info

734 E Lake Ave #204, Watsonville, CA 95076
(831) 709-9400
Lead Smart Rating :
7.5/10.0

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Listing location

734 E Lake Ave #204, Watsonville, CA 95076

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Reviews

Gerald12 M

3 months ago

I absolutely adore being a part of this place and having the opportunity to brighten someone’s day or at the very least, bring a smile to their face. It’s such a fantastic team to contact for tasks such as carpet cleaning, water damage repairs, mold removal, hardwood floor maintenance, tile and grout cleaning, vinyl restoration, vehicle interiors, boats, shower stalls, and so much more. All this in the lovely city of Watsonville. You can always count on Russell, Joe, Emmanuel, and Manuel to do a stellar job.

Alexis B

3 months ago

I am grateful for their punctuality when provided with a work schedule. We’ve had the pleasure of having three or four different carpet cleaners, namely Russell, Joe, Manuel, and Emmanuel, and they all exhibit great professionalism! Their carpet cleaning work is absolutely first-rate! I am thrilled to discover that this company also operates in our new residence in Watsonville!

Kate Guerra

4 months ago

Manuel arrived on time, communicated efficiently, and did an exceptional job. He was courteous of our home and thanks to New Country Carpet Cleaning, our carpets looked immaculate. We are excited to have him back to take care of our carpet and upholstery tasks in Watsonville. We highly appreciate the excellent job!

Jeremy Glum

7 months ago

This was the biggest waste of time they completely flaked on me yesterday and then we’re supposed to come from 9 to 11:00 today no call no showed then called me at 3:15 to tell me they couldn’t service me at all worst company ever I would give them zero Stars if I could

Kylee Berger

10 months ago

Jace contacted before arriving to let me know when to expect him. He performed his work and my well used carpet looks good.

S Frank

11 months ago

Cory was fantastic. So friendly and informative. Did the project strategically and didn’t leave a mess. glad with the work and the experience. Shellie Victorio Bay Harbor Island’s

Edwin H

a year ago

Could not have been any more SATISFIED! THANK Josh and Eirik! fast, beyond terrifc pricing! 5 stars all around. going to share you with we know! It’s like having a whole new house; thank you, thank you, thank you!