M. B. C

Overview:
M. B. C is a carpet cleaning service located in Manhattan Beach, CA. They specialize in deep cleaning and maintenance services for carpets and upholstery, catering to both residential and rental properties.

Services Provided:
– Carpet cleaning
– Deep cleaning
– Upholstery cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (424) 379-4302

Customer Reviews and Sentiment:
M. B. C has received positive reviews across various platforms:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback highlights the company’s exceptional service, professionalism, and affordable pricing. Customers have praised the stunning results achieved after cleaning and the courteous behavior of the technicians.

Examples of positive reviews include:
“Exceptional Service. A friendly, polite, and professional individual.” – Aleks Kompromisslose
“Professional, courteous, and friendly.” – Daniel Thompson
“Deep cleaning results exceeded my expectations, carpets feel fresh.” – Fiona Sharp

The complaint mentioned an argument with a landlord and allegations of being overpriced, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Exceptional service, professional and courteous staff, stunning cleaning results, reasonable pricing.
Negative Sentiments: Issues with pricing and disputes during service.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, indicating a strong customer satisfaction level.
Total Lead Smart Rating: 8.0/10. This rating reflects the overall positive sentiments from customers, though it is slightly tempered by the unresolved complaint regarding pricing.

Conclusion:
M. B. C appears to be a reliable choice for carpet cleaning services in Manhattan Beach, CA, known for their professionalism and high-quality results. However, potential customers should consider the mixed feedback regarding pricing before making a decision.