True North Outdoor

Overview:
True North Outdoor is a Kansas City-based company specializing in snow removal services. They are known for their friendly and dependable service, catering primarily to residential customers in the Kansas City area.

Services Provided:
– Snow removal services
– Ice melt delivery
– Landscaping projects

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (913) 600-8866
Website: http://www.truenorthoutdoor.com/

Customer Reviews and Sentiment:
True North Outdoor has a mixed bag of reviews, leading to a rating of 4.0 across various platforms.

Positive feedback highlights the company’s friendly service, reliability, and quality of landscaping work. Customers commend the crew’s professionalism and attention to detail.

Examples of positive reviews include:
“Friendly service dependable and very helpful” – Wayne Blankenship
“They were great to work with on our home landscape projects.” – Cindie Dillon
“They do beautiful work. Meticulous.” – Felisha McDougald

However, there are notable negative sentiments, particularly concerning communication issues and reliability in service commitments, such as delivery promises that were not fulfilled.

Examples of negative reviews include:
“Sales rep promised a delivery of ice melt… they could no longer do it.” – Katie Hills
“The driver… nearly caused an accident.” – Humble NKc

Review Summary:
Positive Sentiments: Friendly service, dependability, quality work, professionalism, meticulous attention to detail in landscaping.
Negative Sentiments: Communication issues, reliability concerns regarding service commitments.

Additional Ratings:
Google Reviews: 4.0 stars based on 31 reviews.
Total Lead Smart Rating: 6.5

Conclusion:
True North Outdoor offers reliable snow removal and landscaping services in Kansas City, noted for their friendly staff and quality work. However, potential customers should be aware of past communication issues and service delivery concerns that may affect experience.