The Spencer Company in Houston, Texas 77003

The Spencer Company

123 N Drennan St, Houston, TX 77003

4.1 (27 reviews)

Overview:
The Spencer Company is a landscaping business located in Houston, TX. They are recognized for their landscaping services, maintaining properties and gardens, and providing guidance on plant and landscape care.

Services Provided:
– Landscaping
– Lawn maintenance
– Wildflower planting
– Garden care

Hours of Operation:
Monday to Friday: 8 AM to 5 PM

Contact Information:
Phone: (713) 222-6666
Website: http://www.spencerco.com/

Customer Reviews and Sentiment:
The Spencer Company has a diverse range of reviews with a rating of 4.1 stars based on 27 reviews.

Positive feedback highlights the company’s knowledge, customer service, and effective landscaping work. Customers appreciate the team’s willingness to educate them about their services.

Examples of positive reviews include:
“Very big place, seems excellent to work.” – Alex Gomez
“I live in the master planned community of Bridgeland and The Spencer Company does an amazing job…” – Kay Burkhalter
“They have cool sculptures and nice people.” – Ernest Rodriguez

Negative reviews focus on incidents involving reckless driving behavior by company employees, leading to customer concern and dissatisfaction.

Examples of negative reviews include:
“The driver of truck #35 almost ran over my father… reckless driver.” – D. Osorto
“Guy almost drove off the road and caused a major accident.” – Juan Gomez

Review Summary:
Positive Sentiments: Knowledgeable staff, quality landscaping, good customer service.
Negative Sentiments: Issues with employee driving behavior and safety concerns.

Additional Ratings:
BirdEye: 4.5 stars based on 27 reviews, reflecting a commitment to quality despite the negative incidents.
Better Business Bureau (BBB): The company has a profile but is not accredited.

Total Lead Smart Rating: 6.3/10

Conclusion:
The Spencer Company offers reliable landscaping services in Houston, TX, known for their knowledgeable staff and high-quality work. However, potential clients should be aware of some customer complaints regarding employee conduct before making a decision.

Member Since August 2024

Listing Id 559714

Contact Info

123 N Drennan St, Houston, TX 77003
(713) 222-6666
Lead Smart Rating :
6.3/10.0

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Listing location

123 N Drennan St, Houston, TX 77003

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Reviews

D. Osorto

3 months ago

03.18.2024 the driver of truck #35 license plate kzv3397 almost ran over my father at Home Depot on gulf fwy and Woodridge… RECKLESS DRIVER AND THE COMPANY ALLOWS THEM TO DRIVE their trucks. TRIED CALLING TO FILE A COMPLAINT they refused to do anything about it the woman who answered acted like they did not know who was driving the truck… the driver told my dad what are you gonna do about it old man… and proceeded to call him M.F. and so he proceeded to call us that so will file a police report today. I am sure Home Depot has video footage. ** UPDATE*** THIS WAS POSTED BEFORE YOU CALLED LATER ON THAT DAY. AND YES SIR YOU TOLD ME YOU WOULD TAKE CARE OF THE SITUATION. THANK YOU.

Alex Gomez

5 months ago

Very big place, seems excellent to work

Natalie Johnson

8 months ago

I once called to ask what wildflower mix they used in Bridgeland and Jeremy took the time to not only share the mix brand but educated me on the way they spread it, when they tilled it over. He taught me so much and was generous with both his time and experience.

Graham Dodds

9 months ago

Company truck on The Grand Parkway with little kids in the back.

Kay Burkhalter

3 years ago

I live in the master planned community of Bridgeland and The Spencer Company does an amazing job and landscaping and maintaining all our property.

Ernest Rodriguez

5 years ago

They have cool sculptures and nice people.

Juan Gomez

5 years ago

1 Star due to their complete disregard of other cars on the road. Guy almost drove off the road and caused a major accident for absolutely no reason. I would never do business with them if the opportunity ever presents

PD Booher

7 years ago

As good as it gets Lawn and garden caregiving