Longhorn Landscape Services, Inc

Overview:
Longhorn Landscape Services, Inc is a landscape design company located in Houston, TX. The business specializes in creating and maintaining beautiful outdoor spaces, offering expertise in landscape design to enhance residential and commercial properties.

Services Provided:
Landscape design, yard maintenance, landscaping ideas, customer service related to landscaping.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (713) 667-9000
Website: http://www.longhornlandscapeservices.com/

Customer Reviews and Sentiment:
Longhorn Landscape Services, Inc has received mixed reviews across various platforms:
Google Reviews: 3.9 stars based on 9 reviews.

Positive feedback emphasizes the helpfulness and creativity of the staff, particularly mentioning Lisa’s ideas improving the appearance of yards.

Examples of positive reviews include:
“Lisa is so helpful and always has wonderful ideas. My yard and landscaping looks wonderful.” – Lauren Carlson
“Very nice people, great service.” – John H
“Very nice people to deal with, do great work.” – Rickcardo Cortino

Negative sentiments include complaints about poor customer service and lack of responsiveness, leading to significant dissatisfaction.

Examples of negative reviews include:
“Never returned my call from 3 weeks ago for a quote.” – Stacie Wash
“Absolutely wretched customer service! Do not use them if you value your business or property.” – Chandler Stroh

Review Summary:
Positive Sentiments: Helpful staff, creative landscaping ideas, great personal service.
Negative Sentiments: Poor customer service, lack of responsiveness, missed communication.

Additional Ratings:
BirdEye: 3.9 stars based on 9 reviews, reflecting similar trends of customer satisfaction with significant customer service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints regarding communication and service quality.
Total Lead Smart Rating: 5.5

Conclusion:
Longhorn Landscape Services, Inc appears to provide creative landscaping solutions in Houston, TX, with positive recognition for staff helpfulness and service quality. However, potential customers should be cautious of the mixed reviews and noted customer service issues before making a decision.