Fresh Lawn

Lejend Hines

8 hours ago

My services were rescheduled 3x without notice until the end of the day and not made up for with the change in schedule. I notified the company that my yard was overgrown when sending a request for work which even included photos. I was assessed an additional $40 for the overgrowth which was understandable. Finally after 4 days of rescheduling a crew was sent to my home Today only to walk in to my back yard and skip my service stating the reason is that the yard is overgrown and an additional fee of $50 would need to be paid before the service could be performed when initially your card isn’t charged until services have been completed. This was an awful first experience and I will not be using this lawn service moving forward. “ Absurd and unfair” is a company that goes back and forward with customers to make themselves look better. No one communicated anything to me EVER I was not contacted when the crew arrived but I work from home and was able to SEE THEM ENTER MY YARD AND LEAVE !! I was also hung up on twice by the agent who answered the phone after the fact. Found a different company who serviced my yard the SAME DAY !! And provided a DISCOUNT even with my over grown yard !!! Use this company at your own discretion. They deserve ZERO STARS. VERY UNPROFESSIONAL!

Tab Schtulmann

a month ago

Great yard service. Highly recommend ed. Stay on schedule and my yard looks AAAAAMAZING every time. You can’t go wrong.

Justin Wong

a month ago

The customer service of this company is excellent. Prompt and respectful is their method of operation. Their system of reminder and communications is one of the best. I only offered 3 stars because of the quality of the service at times. Inconsistent cleanings with lack of attention to detail. Would love to change and offer higher rating if things change. Update: 06/07/24 unfortunately after three consecutive poor services we had to terminate our contract. They rushed through all the jobs and blew all the grass into the garden beds. The customer service was really accommodating and they did whatever they could, but couldn’t keep the service any longer.

Jessica Rivas

a month ago

I am thrilled with the results of my yard. I have two pets and a daughter, and we spend a lot of time in our backyard. We don’t usually like our yard to be mowed too short, so it’s amazing that they can accommodate our needs. We also love that they send a reminder so I can place my pets inside on the day of service. Amazing work!

Carmen Servellon

a month ago

I had requested service and was looking for a one time service and I love their work so much I decided to switch to recurrent service. The crew was very careful with my yard and did a great job. I also requested leaf pick up and flowerbed and was really happy with the results and their prices are reasonable and cheaper than any other landscaping companies I called. My yard has never look so good. Thank you Fresh Lawn, looking forward to my next service!

Joshua Tracy

a month ago

This was literally the worst lawn job I’ve ever had. There were strips down my yard where the grass was 4 inches higher than the rest and spots where they cut it down to the dirt. No trimming was done. There were weeds next to my fence when I got home. It looked like someone had done a terrible job on purpose. It was that bad. Then when I call to explain, the customer service guy gets all pissy (I was not rude at all) and blames the weather that happened 2 days later. Never again

Theresa Robertson

2 months ago

Dependable

Omar Curiel

3 months ago

Paid extra on top of my regular service to have my yards raked and leaves picked up. Twice I paid extra and twice the job was done horribly. They would just blow the leaves into the back corner of my yard or blow them into my flower beds. When I called to complain they said they would send someone out right away to fix the problem but nobody ever showed up, but they did charge my card 110 dollars that same day for a mediocre service. Do yourself a favor and don’t use this company it will save you a headache. Pictures were taken right after the service was completed. They called me after I posted this review to have it taken down before coming out and fixing the issue, very unprofessional!

Alexia Garza

4 months ago

100% recommend! My husband and I are so happy with the service they’ve provided. They are very easy to work with and have great customer service !

Pharoah Zeus

5 months ago

I’m giving them a 5 stars because we didn’t have much time to get our parents home together and needed to handle major yard with a lot of tree trimming and cutting bushes work at their home. My sister and started roaming for companies that might handle something like this we called a few places and didn’t like what we heard so we found fresh lawn in under a day it was as if we walked into a palace after the work they did I’m definitely recommending you guys to everyone I know. Also they offered some additional services in regards to our parents being of age and worked with us on a regular schedule.