Big Sky Sprinklers & Landscaping in Helena-MT, Montana 59601

Big Sky Sprinklers & Landscaping

1400 Joslyn St, Helena, MT 59601

3.5 (11 reviews)

Overview:
Big Sky Sprinklers & Landscaping is a landscaping company located in Helena, MT. The business specializes in landscape design and irrigation systems, providing installation and maintenance services to enhance outdoor spaces.

Services Provided:
– Sprinkler installation and maintenance
– Landscape design
– Irrigation systems
– Customer education on sprinkler systems

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (406) 443-8350
Website: https://bigskysprinklersmt.com/

Customer Reviews and Sentiment:
Big Sky Sprinklers & Landscaping has received mixed reviews across various platforms:

Google Reviews: 3.5 stars based on 11 reviews.

Positive feedback highlights the company’s excellent service, professionalism, and the high quality of work. Customers have appreciated their timely responses and thoroughness in installations.

Examples of positive reviews include:
“Great job as always.” – David Brown
“Nathan and Jayden do excellent work.” – WadeJess Hendricks
“Very fast and efficient. Very fast and hard workers.” – Rayce Neill

Negative feedback, however, points out issues with communication and customer follow-up. Customers have expressed frustration with lack of responses after the initial quote and feeling undervalued when opting for smaller project scopes.

Examples of negative reviews include:
“Since we didn’t accept the entire $17,000 offer, they ghosted us.” – Karen Stuart
“Two weeks and no response from this company.” – Melody Price

Review Summary:
Positive Sentiments: Excellent service, professional crew, timely installation, and effective communication during the service process.
Negative Sentiments: Lack of follow-up on quotes, communication issues, and perceived undervaluing of smaller projects.

Additional Ratings:
BirdEye: 3.5 stars based on 11 reviews, reflecting a balance of satisfaction with services but notable communication issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and does not have a BBB rating.

Total Lead Smart Rating: 6.5

Conclusion:
Big Sky Sprinklers & Landscaping appears to offer quality landscaping and sprinkler services in Helena, MT, with commendable workmanship and professionalism. However, potential customers should be aware of the mixed reviews concerning communication and customer treatment before engaging their services.

Member Since August 2024

Listing Id 557807

Contact Info

1400 Joslyn St, Helena, MT 59601
(406) 443-8350
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

1400 Joslyn St, Helena, MT 59601

Get Direction

Reviews

David Brown

8 months ago

Great job as always.

Drew Hughes

a year ago

Waiting for them to come to 1330 ceder st to fix my sprinklers

WadeJess Hendricks

a year ago

Nathan and jayden do excellent work. Always coming out to blow out the sprinklers they installed years ago that continue to work perfectly.

Karen Stuart

2 years ago

Nathan came out immediately and I was very impressed. Seemed like a very nice guy, true American, true Montanan (I equate that to integrity and a good work ethic, that’s why we moved here after we retired from the military). He sent us an estimate that was $17,000. Not absorbent, but quite a chunk of change during covid and tax season. We thought it would be better to split the cost up and do the irrigation and sod / grass first, and delay the rest (aesthetics) until fall. We’re retired military..not rich.. and that’s a big chunk of change… Since we didn’t accept the entire $17,000 offer, they ghosted us. I don’t mind a denial of service, it wouldn’t have taken any more than a simple note saying “I am sorry we can’t accept your offer…,”. But..we weren’t even worth that. I had high expectations, I thought they were a good company. They may be, but I’m just not a big enough fish to fry.

Melody Price

2 years ago

Well finally received estimate. Called for additional details and possible start date/time but it’s been 2 weeks and no response from this company. Guess they’re to busy to respond to a potential client. Zero stars.

JoLyn Kuser

3 years ago

The owner, Nathan and his son, Jayden and crew installed a sprinkler system in our yard this summer. Not only were they less expensive than a quote we had had from another company 2 years ago, they did an outstanding job. There was very narrow places in our yard where the existing grass was removed for the pipes, the water coverage was excellent and our grass looks fabulous. They took the time to teach us how to run the timer, and when after a couple of weeks we noticed a small 2×3 ft spot that was beginning to brown out, Jayden came out and replaced one head with a little more powerful new one. I definitely give them a 5 star!!!

Selena White

3 years ago

💯 Excellent, speedy, and friendly service! Would recommend this family owned and operated business to my Helena family and friends any day! ☺️🙂😊

Seth Jensen

4 years ago

Amazing work! Very professional crew. Fast service with great turn around time.

Rayce Neill

4 years ago

Very fast and efficient. Very fast and hard workers. Would highly recommend to anyone looking for sprinklers or landscaping. Best service out there