AAA Lawn Care, Inc. in Grand Rapids, Michigan 49534

AAA Lawn Care, Inc.

14202 Ironwood Dr NW, Grand Rapids, MI 49534

4.4 (176 reviews)

Overview:
AAA Lawn Care, Inc. is a prominent lawn care service located in Grand Rapids, MI. The company specializes in maintaining healthy lawns and provides a variety of lawn care services aimed at enhancing the beauty and health of residential properties.

Services Provided:
– Lawn maintenance
– Bug guard services
– Mosquito and tick treatment
– Mole control services
– Customized treatment plans

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (616) 677-4000
Website: http://www.aaalawncare.com/

Customer Reviews and Sentiment:
AAA Lawn Care, Inc. has received a mix of reviews, resulting in an overall rating of 4.4 stars based on 176 reviews.

Positive feedback emphasizes the effectiveness of their lawn care services, with many customers highlighting the professionalism of field staff and the improvement in lawn appearance.

Examples of positive reviews include:
“I love that we have the same technician servicing our lawn with every trip.” – Lauren Daniels
“Great customer service including the office staff and field specialists.” – Tim_Deb Yalacki
“My lawn looks amazing and I have them to thank!” – Jessica Hall

Negative sentiments often focus on customer service and unclear communication from office staff.

Examples of negative reviews include:
“The office staff lacks professionalism and can be very rude.” – Kimberly Kenyon
“Beware they will bite you in the end and leave you with weeds and bugs.” – Scott Sutherlin

Review Summary:
Positive Sentiments: High-quality lawn services, effective treatments, professional field staff, responsiveness to customers, and long-term positive lawn health.
Negative Sentiments: Communication issues with office staff, confusion over service requirements, and changes in service quality over time.

Additional Ratings:
BirdEye: 4.4 stars based on 176 reviews, indicating a generally positive customer experience with occasional complaints.
Total Lead Smart Rating: 7.6

Conclusion:
AAA Lawn Care, Inc. stands out as a reliable option for lawn care in Grand Rapids, MI, particularly praised for their treatment efficacy and field staff professionalism. However, potential customers should consider the mixed reviews regarding office staff professionalism and communication before making a decision.

Member Since August 2024

Listing Id 555022

Contact Info

14202 Ironwood Dr NW, Grand Rapids, MI 49534
(616) 677-4000
Lead Smart Rating :
7.6/10.0

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14202 Ironwood Dr NW, Grand Rapids, MI 49534

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Reviews

Kyle Murphy

2 months ago

Called for mole help. Was never told I have to have other services from this company to get it. 460 a season later. All because my neighbor suggested them. Now she’s getting mole treatment from this company, and my and my neighbors property are worse than they were. The woman that answered the phone never told me about having to have multiple services from them, and the person who measured, and was the salesnman even admitted he didn’t use their company services or stuff!!! I was hoping to have help being disabled and all, but I guess not. Don’t waste a phone call!!!

Kimberly Kenyon

2 months ago

The field staff are great and I appreciate how awesome our lawn looks. The office staff lacks professionalism and can be very rude. That is the only recommendation I have is that they have Customer Service training. When you ask questions you should not be made to feel stupid for clarification. Otherwise we have used AAA for years and recommend their lawn care services including bug guard and mosquito and tick treatment!

Lauren Daniels

2 months ago

Your lawn will thank you for hiring AAA – We couldn’t maintain a green, weed-free lawn without their help! I love that we have the same technician servicing our lawn with every trip (over multiple seasons) and have trust that they will take care as if it is their own. I am certain AAA is the main reason our grass is as green as it is. One investment in our home that we won’t go without any time soon!

Mike Tull

4 months ago

Quick and thorough. We’ll see how it greens up after a good rain.

Andy Weeks

5 months ago

Great people!

Tim_Deb Yalacki

6 months ago

We are a long time customer! Great customer service including the office staff and field specialists. If we have a challenge (like insects) they are right on it and here within 24-48 hrs. They take time to explain treatment options. They listen to your concerns and addresses them (lawn problems or insects). Highly recommend them!

John Yates

6 months ago

Very friendly staff. They are addressing all concerns that I have for my lawn. I am also going with the season long mole treatment. They are very quick to help with any issues with my lawn.

Jan Schiefer

7 months ago

I would highly recommend AAA Lawn Service. They have made a huge difference for the better in my lawn. It hasn’t looked so lush and green in years. I’m very satisfied.

Scott Sutherlin

7 months ago

Did business with these guys for years and there service is nothing like it used to be.. beware they will bite you in end and leave you with weeds and bugs..

Jessica Hall

8 months ago

I can’t say enough great things about AAA! They are super professional, I appreciate them notifying me EVERY time they come to do a treatment (I have a dog), they assess my lawn before applying the treatment to make sure it’s strong enough to treat (such as a being too dry). They adjust treatment as needed a day or a week, whatever is necessary. My lawn looks amazing and I have them to thank! The office staff is great, and Sean our technician is wonderful! Very knowledgeable and will let me know personally if there is anything I need to do different (adjust watering or add seed). Don’t hesitate to contact them!