Augusta Lawn Care of Grand Island in Grand Island, Nebraska 68801

Augusta Lawn Care of Grand Island

360 N Walnut St, Grand Island, NE 68801

4.8 (74 reviews)

Overview:
Augusta Lawn Care of Grand Island is a lawn care service located in Grand Island, NE. The company offers a variety of lawn maintenance services, focusing on delivering quality care for residential yards.

Services Provided:
– Lawn mowing
– Weed eating
– Snow removal
– Lawn maintenance
– Garden care

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (308) 675-8055
Website: http://augustalawncareservices.com/grandisland

Customer Reviews and Sentiment:
Augusta Lawn Care of Grand Island has received mixed reviews across various platforms:

Google Reviews: 4.8 stars based on 74 reviews.

Positive feedback highlights the company’s attention to detail, professionalism, and quality of service. Customers have appreciated the thoroughness and care demonstrated by the staff.

Examples of positive reviews include:
“Micah did a terrific job! He had all the right tools and he made sure that I was completely satisfied.” – Steve Magnus
“Best company in town! And best prices!” – Adam Fischer
“They were very thorough and everything looks amazing!” – Jill Gleason

However, there are negative sentiments expressing dissatisfaction with service consistency, particularly regarding incomplete jobs and poor communication.

Examples of negative reviews include:
“Not very happy with the service… A better clean job was expected.” – Yaisel Batista
“Parts were not mowed… Big clumps of grass everywhere he did mow.” – Lori Walker
“We had tenants stranded in their homes after a snow storm… the quality of work was DISAPPOINTING!” – Eilenstine Properties

Review Summary:
Positive Sentiments: Attention to detail, professional and friendly staff, thorough service, good value.
Negative Sentiments: Inconsistent service quality, poor communication, dissatisfaction with snow removal.

Additional Ratings:
BirdEye: 4.8 stars based on 74 reviews, indicating overall customer satisfaction, but with noted concerns about service consistency.
Total Lead Smart Rating: 7.4

Conclusion:
Augusta Lawn Care of Grand Island is a reliable choice for lawn care services in Grand Island, NE, especially noted for their professional demeanor and quality work. However, potential customers should be cautious of the mixed feedback, particularly regarding service consistency and communication.

Member Since August 2024

Listing Id 554870

Contact Info

360 N Walnut St, Grand Island, NE 68801
(308) 675-8055
Lead Smart Rating :
7.4/10.0

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Listing location

360 N Walnut St, Grand Island, NE 68801

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Reviews

Yaisel Batista

a week ago

Not very happy with the service a lot of loose grass was left in my yard, and a bunch was just blown to the street. My neighbors were complaining and I was not Happy at all. A better clean job was expected, plus one guy showed up on Monday and I was expecting them in Tuesday.

steve magnus

2 weeks ago

Micah did a terrific job! He had all the right tools and he made sure that I was completely satisfied before he loaded up.

Adam Fischer

2 weeks ago

Augusta is the best lawn care service I’ve had in 11 years since becoming a home owner. Mike does a fantastic job of making my yard the best looking yard in the neighborhood! Best company in town! And best prices!

Jill Gleason

3 weeks ago

Drew and Micah did an amazing job! They were very thorough and everything looks amazing! They called ahead to give us notice and made sure the gate was locked when they left. They even asked me to walk through the yard with them to make sure they covered everything. They’re really hard workers and do a great job. Highly recommended!

Lori Walker

a month ago

Would not recommend. Just had to the yard. Parts were not mowed. Weed eating and blowing off sidewalk not done. Big clumps of grass everywhere he did mow. Not to mention I was scheduled for Wednesday and didn’t show up until 6:30 Thursday evening

Grant Bachman

a month ago

Drew is fantastic! Hard worker and very detailed. We really appreciate his hard work. Great company!

stephan brady

2 months ago

Drew was very nice and professional. Did a great job with my lawn!

Jackie Beltzer

3 months ago

Team was fast, did a great job, were respectful and friendly. Appreciated their attention to detail.

Penny Muirhead

3 months ago

We requested to have our 9 rose bushes trimmed uniformly at approximately 12 inches. The result was uneven & often completely untouched areas of each rose bush with no consistency & debris. We were told that we would receive a call & an opportunity to inspect the work before the crew left but we did not. We also provided feedback to the company immediately after the service with no response. Very disappointing work and customer service.

Eilenstine Properties

5 months ago

HORRIBLE snow removal service. If you are a business DO NOT contact this company. We had tenants stranded in their homes after a snow storm back in January of this year. They had to take time off from work because could not get out of their driveway. The snow removal team snow up at the end of the day instead of the morning. Beyond not showing up on time, the quality of work was DISAPPOINTING! We contacted the office numerous times during the snow events in December & January and the crews had to make multiple trips back to clear sidewalks & driveways that were missed. Not too surprising the office team is as bad as their field teams. No one ever knew what was going on or could advise when teams would be on site to clear snow or even how to contact the field teams. We of course reached out to management requesting that they contact us to address our many concerns hoping to correct some of these issues. Weeks passed and we never received a response. We contacted them today and cancelled our account.