TLC Landscaping in Glen Rock, New Jersey 7452

TLC Landscaping

487 S Broad St, Glen Rock, NJ 07452

3.3 (15 reviews)

Overview:
TLC Landscaping is a lawn care service company located in Glen Rock, NJ. They specialize in various landscaping services, catering to residential properties with a focus on quality and customer satisfaction.

Services Provided:
– Lawn care
– Landscaping services
– Property maintenance

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (201) 321-2421
Website: https://tarleton-landscaping.com/

Customer Reviews and Sentiment:
TLC Landscaping has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 15 reviews.

Positive feedback highlights the company’s attention to detail, quality of service, and professionalism. Customers appreciated the consistently good work and customer care from staff.

Examples of positive reviews include:
“TLC has been taking care of our property for eight years and always does a tremendous job.” – Patsy Jensen
“Top notch work and top notch customer service!” – Jay Samolowicz

However, several complaints focus on poor customer service and communication issues.
Negative sentiments reflect frustrations regarding difficulty in reaching customer support and unsatisfactory responsiveness.
Examples of negative reviews include:
“Speaking to a real person on the phone is impossible.” – Zach Z
“I would not recommend, we decided to save money which ended up costing us double.” – David Krasnopolskiy

Review Summary:
Positive Sentiments: High-quality work, attention to detail, dependable service, good customer care.
Negative Sentiments: Poor customer service, communication issues, difficulties in reaching support.

Additional Ratings:
BirdEye: 3.3 stars based on 15 reviews, showing a trend of mixed customer satisfaction with significant issues noted.
Total Lead Smart Rating: 5.5

Conclusion:
TLC Landscaping has established a reputation for quality lawn care services in Glen Rock, NJ, with many customers praising their work. However, potential clients should be cautious due to frequent complaints about customer service and communication challenges.

Member Since August 2024

Listing Id 554313

Contact Info

487 S Broad St, Glen Rock, NJ 07452
(201) 321-2421
Lead Smart Rating :
5.5/10.0

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Listing location

487 S Broad St, Glen Rock, NJ 07452

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Reviews

Tracy Dickson

a year ago

Their workers blew dust and dirt on my car. They have done it several times. Enough is enough. And Micheal refused my calls to rectify the situation.

Patsy Jensen

2 years ago

TLC has been taking care of our property for eight years and always does a tremendous job. We appreciate their level of care and attention to detail. Fantastic landscaping company!

Scott Forman

2 years ago

Excellent company. We would never use anyone but TLC!

Zach Z

2 years ago

Speaking to a real person on the phone is impossible. The minute you dial their number you are asked to pay for a service. There is absolutely no option to speak to a customer support. If you don’t give them your credit card number, the call will be automatically disconnected. Want to make a service appointment or change your service? No way! You will be billed for the rest of your life.

David Krasnopolskiy

2 years ago

Would not recommend, we decided to save money with the less expensive option which ended up costing us double when we had to reseed our entire lawn.

Sankar Madhavan Pillai

3 years ago

I tried to call customer service and there is a lady attended my call, they are not even properly responded in spite she abruptly disconnected the call. I tried to reach out one of the supervisor , his attitude also same, I was shocked about this company behavior for new customer . I am surprised how come they got 5 star review. Gog grace i didn’t have their service,

Jay Samolowicz

3 years ago

We’ve worked with Mike and the team at TLC year round for years and they make sure we are well taken care of. Top notch work and top notch customer service!

Chuck Johnson

5 years ago

Always do what they say they are going to do, which is becoming increasingly rare these days. I don’t hesitate to recommend them.

C V

6 years ago

We’ve used Mike and TLC for our general lawn care for years, but recently used them for a large project after our property underwent a renovation. We met with Mike, shared some ideas and after some discussion, let him work his magic. The result was beyond what we envisioned. Mike is a great person and is obviously passionate about and good at his work. We highly recommend TLC for any landscaping needs, big or small.

Jose Calderon

7 years ago

It was horrible they cut the grass into an l