Kapp’s Green Lawn

Overview:
Kapp’s Green Lawn is a lawn care service located in Fort Wayne, IN. The company specializes in maintaining lawns through various services aimed at enhancing the health and appearance of outdoor spaces.

Services Provided:
– Lawn treatment
– Weed control
– Fertilization
– Lawn care advice
– Customer service inquiries

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (844) 214-5602
Website: http://kappslawn.com/

Customer Reviews and Sentiment:
Kapp’s Green Lawn has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 77 reviews.

Positive feedback emphasizes the effectiveness of their services, professionalism, and prompt communication. Customers have noted substantial improvement in lawn appearance.

Examples of positive reviews include:
“My lawn, in mostly woods, looks great!” – T. Walker
“Great job, great service, great staff. Prompt, professional, worth it on so many levels.” – Joseph Vaccaro
“Kapps has spread for weeds and sprayed fertilizer down. We have the greenest yard in the area.” – Dustin Amburgey

Negative feedback often revolves around communication issues, billing disputes, and unsatisfactory results from services rendered.

Examples of negative reviews include:
“Now my lawn has toxic chemicals that I didn’t want on it. Extremely unpleased.” – Marcia deGraaf Buis
“Paid for 2023 application. Still had weeds. Do not contract with this company.” – Vicki Martin
“I have to go to small claims to pay for nothing! This company needs to seriously reevaluate their priorities.” – Andrew Landers

Review Summary:
Positive Sentiments: Effective lawn treatment, professional employees, quick responses, visible improvement of lawns.
Negative Sentiments: Communication issues, billing problems, dissatisfaction with service results, application errors.

Additional Ratings:
BirdEye: 3.8 stars based on 77 reviews, reflecting a similar trend of customer satisfaction mixed with significant complaints.
Total Lead Smart Rating: 5.2

Conclusion:
Kapp’s Green Lawn demonstrates effective lawn care services in Fort Wayne, IN, with many customers praising the visible results and responsive customer service. However, potential customers should consider the reported issues regarding communication and billing before proceeding with their services.