Southern Shade Tree Co. in Fort Mill, South Carolina 29708

Southern Shade Tree Co.

377 Rubin Center Dr STE 119, Fort Mill, SC 29708

3.8 (41 reviews)

Overview:
Southern Shade Tree Co. is a landscaping company based in Fort Mill, SC, specializing in various landscaping services. With a commitment to professional service, they cater to both residential homeowners and community associations.

Services Provided:
– Lawn care
– Landscape maintenance
– Tree trimming
– Consultancy for HOA landscaping needs

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (833) 778-7378
Website: http://treestoday.com/

Customer Reviews and Sentiment:
Southern Shade Tree Co. has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 41 reviews.

Positive feedback emphasizes the professionalism and quick responsiveness of their staff. Customers have noted the friendly nature of the team and their satisfactory landscaping services.

Examples of positive reviews include:
“Thank you SST – keep up the great work!” – Alexis Fidler
“Good people and great service!” – Aaron McVay
“Great company to do all your landscaping needs.” – Jennifer Williams

Negative comments point out issues related to poor driving behavior by their staff and unsatisfactory quality of lawn work. Complaints have surfaced regarding lack of communication and unresolved landscaping tasks.

Examples of negative reviews include:
“Rude drivers especially the white truck drivers.” – Diego Perez
“I would give them 0 stars if I could.” – Daniel Horohoe
“This company is TERRIBLE!!” – Negative 19

Review Summary:
Positive Sentiments: Professionalism, responsiveness, friendly staff, and good service.
Negative Sentiments: Poor communication, unsatisfactory work quality, and driving issues.

Additional Ratings:
BirdEye: 3.8 stars based on 41 reviews, indicating consistent but mixed customer experiences.

Total Lead Smart Rating: 5.9

Conclusion:
Southern Shade Tree Co. presents a range of landscaping services in Fort Mill, SC, marked by positive interactions and professional conduct in some instances. However, potential clients should consider the mixed reviews, particularly related to service quality and communication issues, before making a decision.

Member Since August 2024

Listing Id 551528

Contact Info

377 Rubin Center Dr STE 119, Fort Mill, SC 29708
(833) 778-7378
Lead Smart Rating :
5.9/10.0

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Listing location

377 Rubin Center Dr STE 119, Fort Mill, SC 29708

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Reviews

Alexis Fidler

3 months ago

I am a new to working alongside Southern Shade Tree as the Community Manager and the relationship couldn’t be better. The Account Managers are responsive, professional and quick to address questions and concerns. Thank you SST – keep up the great work!

Jeremy P

3 months ago

Their driving is as bad as their yard work. This morning, one of their drivers with a trailer let in 67 cars between the exit of 77 N and the entrance to 485 inner. If he can’t follow with the flow of traffic maybe you should let someone else drive.

Jean Richard Senat

6 months ago

Accessable for everyone,nice people

Diego Perez

7 months ago

Rude drivers especially the white truck drivers

Ryan

8 months ago

Great company very nice people friendly

Confidential Email

11 months ago

Tom in Handsmill claims he has contracted you to trim the easement behind my house and for my entire street for our HOA on an ongoing basis. It’s been far over a month since I notified him about this and claims apparently your company “just hasn’t got used to this”. How much longer do we need to wait? Our easement should regularly be trimmed. If you are getting paid for services and are not providing this, we are due a refund. 7/28 Update – Now Tom tells me you are buying a Bush Hog. That’s not an excuse for the 6′ weeds on our other easements which used to be maintained. Enough is enough. I want a meeting with you and Tom. I’ve already contacted him about this. 7/29 Update. – Our trees are dying. Did you get paid for fungus treatments as well? Keep ignoring me and this isn’t going to go well for you. I want communication about what services you are getting paid for. I’ve added photos of the 6’weeds. You did not need a bush hog for these. 8/12 Update – I would like to say how professional and courteous you were in meeting with me. Thank you. I hope things come to resolution at some point in the future and things continue to improve.

Aaron McVay

a year ago

Good people and great service!

Daniel Horohoe

a year ago

I would give them 0 stars if I could. My lawn has more waves than the ocean. Didn’t level correctly or something. Had them come back to fix patches and it’s the worst work I’ve seen. No pride and lack of knowledge. STAY AWAY UNLESS YOU WANT A TRASH LAWN.

Negative 19

a year ago

This company is TERRIBLE!! My HOA has been using them in my community for a while now and they’ve YET to do any good work. Last summer they dug up my LABELED irises and pepper plants with peppers on them (both in areas where they usually don’t touch)! I never had to post signs just asking to not touch my property with any other company we’ve had. And what’s worse, my HOA claims they reached out and this company is non-responsive. Save yourself the headache and look elsewhere. (This company also pulled up a neighbor’s bush that’s also in an area they usually don’t manage. They denied it, but just so happens one of my cameras caught the gardener walking up to the plant and whacking away at it. SMH)

Jennifer Williams

a year ago

Great company to do all your land scaping needs.