Stone Creek Landscape & Nursery in Fort Dodge, Iowa 50501

Stone Creek Landscape & Nursery

3525 5th Ave S, Fort Dodge, IA 50501

2.6 (16 reviews)

Overview:
Stone Creek Landscape & Nursery is located in Fort Dodge, Iowa, offering landscaping services including garden design, installation of patios, and planting trees. The company has received a mix of feedback from customers, reflecting both the quality of some services and significant dissatisfaction with others.

Services Provided:
– Landscaping design and installation
– Installation of patio pavers
– Planting trees and garden beds

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (515) 574-9532
Website: http://www.stonecreekln.com/

Customer Reviews and Sentiment:
Stone Creek Landscape & Nursery has received varied reviews across multiple platforms:

Google Reviews: 2.6 stars based on 16 reviews.

Positive feedback notes the professionalism of staff, attention to detail, and the quality of work in specific instances. Customers have praised the responsiveness of the owner, Dell, and the overall experience for certain projects.

Examples of positive reviews include:
“Jeremiah has been coming and working on the site… does a very good job at paying attention to detail” – Adam Bartholemew
“We were extremely pleased with the quality of work and how pleasant all of the employees were.” – Darla Smidt

Conversely, negative feedback highlights poor customer service, unresolved issues with landscaping projects, and dissatisfaction with the quality of work.

Examples of negative reviews include:
“Employee was unwelcoming, couldn’t answer questions.” – Cheri
“I would not recommend this company to anyone.” – Lori Martinez

Review Summary:
Positive Sentiments: Professionalism, quality of work by certain staff, responsiveness, attention to detail.
Negative Sentiments: Poor customer service, unresolved complaints, quality issues with completed projects, and high prices.

Additional Ratings:
BirdEye: 2.6 stars based on 16 reviews, reflecting a trend of mixed customer satisfaction with a significant number of complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints over the years related to service quality and communication issues.
Total Lead Smart Rating: 4.0

Conclusion:
Stone Creek Landscape & Nursery presents a reliable option for landscaping services in Fort Dodge, IA, with some customers reporting satisfaction with specific projects and staff. However, the significant number of negative reviews regarding service quality and communication should prompt potential clients to proceed with caution.

Member Since August 2024

Listing Id 551404

Contact Info

3525 5th Ave S, Fort Dodge, IA 50501
(515) 574-9532
Lead Smart Rating :
4.0/10.0

Get A Quote Claim

Listing location

3525 5th Ave S, Fort Dodge, IA 50501

Get Direction

Reviews

Tracey Wilson

a month ago

Stoney Creek did our playground and the weed barrier underneath the rocks came up everywhere. They came back to fix it and blamed it on the size of the rock, so they brought bigger rock in to fix the problem & charged me a ridiculous amount to redo the project. That didn’t fix the issue as the actual problem was that the barrier was not deep enough or staked properly! Dell was terrible rude to deal with!!!

Adam Bartholemew

9 months ago

Jeremiah has been coming and working on the site I work at for a few months now and does a very good job at paying attention to detail and is very professional I would definitely use this service in the future

Grant Hendrix

9 months ago

They do a great job, reliable and just take care of things, they make their services easy for my business

Darla Smidt

10 months ago

We recently hired Stone Creek Lanscape & Nursery to build planters, install patio pavers and plant numerous trees. We were extremely pleased with the quality of work and how pleasant all of the employees were. Dell (the owner) was responsive to any questions we had along the way. The project turned out great and we couldn’t be happier. We would definitely recommend Stone Creek.

Trent Bockoven

10 months ago

Horrible experience with them!!!!!

Lori Martinez

2 years ago

Summer of 2021 we hired Stone Creek to remove several old flower beds, put in a couple simple and neat smaller beds, and fill in the rest with grass seed for a yard. In March of 2022 plants started growing up that were supposed to be removed. I called multiple times and was told to mow them over. Continued calls in April and May produced no results. Over 100 bulbs were blooming. At one point I was told to spray them with round up. I even went to the office with photos. I paid over $5000 to have this landscaping professionally done. I would not recommend this company to anyone. The pictures show flowering plants where there were supposed to be none. I could certainly understand a few strays, but this is ridiculous. And they refuse to correct the issue.

Lindsey DeLanoit

2 years ago

Not friend completely rude. Would not recommend

Cheri

2 years ago

Employee was unwelcoming, couldn’t answer questions. Way over priced for being 50% off. You can find better plants at other nursery.

Tina Townend

3 years ago

FYI, don’t pay any money until job is completed.

mark peters

3 years ago

Went and picked out stone I want for job when they showed up delivered different stone without telling me. Had to have them redo crooked line of stone not straight with house and corners looked terrible. Charged 200 dollars to fix torn up yard but used rocky soil they dug out of previous landscaping along my house and spear grass seed over it. Only took them 5 minutes. Won’t use them ever again.