ILD Innovative Landscape Design

Overview:
ILD Innovative Landscape Design is a landscaping company located in Florence, SC, specializing in transforming outdoor spaces through creative designs and high-quality installation services. They are noted for their professional approach to landscaping projects.

Services Provided:
– Landscape design
– Lawn grading and sod installation
– Lawn watering system repair
– Creative landscaping solutions

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (843) 230-1036
Website: http://www.ildsc.com/

Customer Reviews and Sentiment:
ILD Innovative Landscape Design has a rating of 4.4 stars based on 22 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and helpfulness. Customers appreciate open communication and the artistic touch they bring to their projects.

Examples of positive reviews include:
“Awesome job thank you Scott!!” – Bill Flynn
“Great company to work for!” – Geri Aun
“The work was done in a professional, timely manner and I look forward to our next phase.” – L B

However, there are notable complaints regarding follow-up and the quality of initial work, leading to customer dissatisfaction.

Examples of negative reviews include:
“Never followed up after initial quote visit.” – Larry Tincher
“I had to have another landscaper come and fix what they messed up when I hired them.” – Grant Denochick

Review Summary:
Positive Sentiments: Professionalism, high-quality work, timely service, open communication, and creative designs.
Negative Sentiments: Issues with follow-up, initial job quality, and customer dissatisfaction.

Additional Ratings:
BirdEye: 4.4 stars based on 22 reviews, consistent with the overall customer satisfaction trends but with some unresolved complaints.
Total Lead Smart Rating: 7.5

Conclusion:
ILD Innovative Landscape Design is a reputable choice for landscaping services in Florence, SC, celebrated for their creative solutions and professional demeanor. However, potential clients should be mindful of the mixed reviews and address any concerns during the initial consultation.