Overview:
Lazo Landscaping is a reputable landscaping service based in Edgewood, MD. Located at 1301 Trimble Rd, the company specializes in both landscaping and hardscaping services, providing solutions for outdoor spaces with a focus on customer satisfaction and quality workmanship.
Services Provided:
– Landscaping
– Hardscaping (including patio and deck installation)
– Tree trimming and removal
– Stump grinding
– Installation of walkways and engineered stone patios
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Contact Information:
Phone: (866) 568-6264
Website: http://lazolandscaping.com/
Customer Reviews and Sentiment:
Lazo Landscaping has received a mix of reviews, with an overall rating of 4.8 stars from 115 reviews.
Positive feedback emphasizes the company’s professionalism, quality of work, and communication throughout projects. Customers appreciate the detailed planning, timely completion, and willingness to address concerns.
Examples of positive reviews include:
“I highly recommend this company… Thank you for great service and a job well done.” – Chris Horodowicz
“Jose and team did an exceptional job throughout the design, construction, and follow-up phases.” – Man Charurat
“They will not stop until you are 100% satisfied.” – Trevor Curtis
However, there are also negative sentiments regarding communication issues and unsatisfactory work quality, with some reviews indicating difficulty in reaching the company.
Examples of negative reviews include:
“Faulty work and no one returns calls.” – Unused Email
“My experience with Lazo Landscaping was awesome… but I would recommend their services to my family and friends.” – Benzie J
Review Summary:
Positive Sentiments: High-quality workmanship, professional and communicative staff, responsive service, satisfaction with completed projects.
Negative Sentiments: Issues with communication, reports of faulty work, and challenges in reaching customer service.
Additional Ratings:
BirdEye: 4.8 stars based on 115 reviews, reflecting a strong overall customer satisfaction.
Better Business Bureau (BBB): Not evaluated.
Total Lead Smart Rating: 7.9
Conclusion:
Lazo Landscaping stands out for its dedication to quality and customer service in the landscaping industry. While most customers are highly satisfied with their services, potential clients should consider the reported communication issues and varying experiences before choosing to work with them.
Member Since August 2024
Listing Id 547370