Lounsbury Landscaping

Overview:
Lounsbury Landscaping is a landscaping company located in West Des Moines, IA, specializing in providing various outdoor materials and services. The business is well-regarded for its high-quality products and friendly staff, catering to both residential and commercial customers.

Services Provided:
– Construction aggregate materials
– Black dirt
– Gravel
– Topsoil delivery
– Outdoor landscaping materials

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (515) 225-7100
Website: http://www.lounsburylandscaping.com/

Customer Reviews and Sentiment:
Lounsbury Landscaping has received generally positive reviews across various platforms:

Google Reviews: 4.5 stars based on 82 reviews.

Positive feedback highlights the quality of materials, helpfulness of staff, and efficient service. Customers appreciate the friendly atmosphere and the competitive pricing.

Examples of positive reviews include:
“I love going there for material! Always a friendly staff.” – Kristy Mitchell
“The folks at Lounsberry are some of the best I’ve ever had the pleasure of associating with.” – James Town
“Very easy and efficient place to get sand/dirt.” – View Askew

Negative sentiments focus on issues with customer service and product quality. Some customers reported receiving poor quality topsoil and unhelpful staff interactions.

Examples of negative reviews include:
“Had some topsoil delivered… unfortunately it was not good quality.” – Jessica Fearington
“The woman at the counter was useless to me.” – Frankie Boombotz

Review Summary:
Positive Sentiments: Quality materials, friendly staff, good pricing, and efficient service.
Negative Sentiments: Complaints about customer service, knowledge of staff, and product quality.

Additional Ratings:
BirdEye: 4.5 stars based on 82 reviews, indicating consistent customer satisfaction with some concerns about service quality.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.4

Conclusion:
Lounsbury Landscaping stands out as a reputable choice for landscaping materials and services in West Des Moines, IA. The business is praised for its quality products and friendly service, though potential customers should consider the mixed feedback regarding customer service and product quality before making a decision.