D & C Carpet Cleaning in Temecula, California 92592

D & C Carpet Cleaning

44785 Potestas Dr, Temecula, CA 92592

4.3 (6 reviews)

Overview:
D & C Carpet Cleaning is a carpet cleaning service located in Temecula, CA. The company specializes in providing high-quality carpet cleaning for both residential and commercial clients, renowned for their customer-centric approach and flexibility in scheduling.

Services Provided:
– Carpet cleaning
– Area rug cleaning
– Same-day service
– Pet stain removal

Timings:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (760) 855-1481
Website: https://www.dccarpetcleaner.com/

Customer Reviews and Sentiment:

D & C Carpet Cleaning has received a varied range of reviews across different platforms:

Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback emphasizes the company’s exceptional customer service, professionalism, and effective cleaning capabilities.

Examples of positive reviews include:
“Unbelievable customer service! Very personable and friendly.” – Ron Mele
“Amazing service. They were able to work around our busy schedule & were really understanding.” – Yesenia Gonzalez
“The carpet has never been cleaner!!!” – Katryna Baan

However, a negative experience was reported by one customer who faced a complete lack of communication:
“Was provided a date and time and this company NEVER showed.” – John Coleman

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, quality cleaning, and accommodating scheduling.
Negative Sentiments: Instances of communication failure and missed appointments.

Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews, mirroring the positive experiences highlighted by customers.
Total Lead Smart Rating: 7.5/10. This rating reflects the strong positive sentiments and high service quality despite the one significant negative review regarding missed appointments and poor communication.

Conclusion:
D & C Carpet Cleaning appears to be a strong choice for carpet cleaning services in Temecula, CA, particularly praised for their customer service and effectiveness. However, prospective clients should consider the issue of communication from the negative review before making their decision.

Member Since July 2024

Listing Id 54540

Contact Info

44785 Potestas Dr, Temecula, CA 92592
(760) 855-1481
Lead Smart Rating :
7.5/10.0

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Listing location

44785 Potestas Dr, Temecula, CA 92592

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Reviews

John Coleman

2 years ago

Called over a week ago to schedule an appt for 5/28 @ 0900 to clean 4 bedroom and hallway carpets. Was provided a date and time and this company NEVER showed. Attempted to call and leave voicemails and have yet to hear from them. In the and we had to use MVPClean services who were very prompt and professional. Not sure of the quality of cleaning D&C could provide since they NEVER called or showed.

Ron Mele

2 years ago

Unbelievable customer service! Very personable and friendly. Set up quickly and took his time cleaning our area rugs thoroughly. If I had more cash on me I would’ve tipped him more. Don’t forget to tip people in the service industry.

Chad Castro

2 years ago

*Awesome customer service and service* – Same day service was provided – Knowledgeable – highly recommend for any looking for this service

Yesenia Gonzalez

2 years ago

Amazing service. They were able to work around our busy schedule & were really understanding. Thanks guys!

Audrey Turpin

3 years ago

Dan was on time,professional and did a quality work. Very nice and knowledgeable

Katryna Baan

3 years ago

Amazing Services, I highly recommend this company. We moved and wanted to get our WHITE carpet cleaned before leaving, 5 total rooms done, which had pet stains from our cats and dogs. The carpet has never been cleaner!!! Even before we moved in there were stains from the previous residents and now it’s all gone! Not only that they were on time and quick too, 1 1/2hrs! I’m crazy impressed, and will be using this company again.