Pro Star Cleaning

Overview:
Pro Star Cleaning is a house cleaning service located in Menifee, CA. The company is recognized for its professional and thorough cleaning services aimed at providing customers with a spotless home environment.

Services Provided:
– Deep cleaning
– Post-construction cleaning
– General house cleaning
– Professional and efficient service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (951) 297-9994
Website: http://www.prostar-cleaning.com/

Customer Reviews and Sentiment:
Pro Star Cleaning has received a mix of positive and negative feedback across different platforms:

Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback highlights the company’s professionalism, efficiency, and thorough cleaning. Customers have expressed satisfaction with the results, especially praising the team’s attention to detail and coordination.

Examples of positive reviews include:
“From the estimate to the work done very professional. It’s rare to find a company that is so honest and efficient.” – Lora Vasquez
“Gloria & Team we’re very thorough cleaning our home after some construction and they did a great job!” – Cru Sharp

The negative feedback points to issues with punctuality and reliability, with one customer reporting a significant delay and a rescheduled appointment with no follow-through.

Examples of negative reviews include:
“They were an hour late and then rescheduled and then didn’t show up to the time they rescheduled.” – Julie Piehlmeier

Review Summary:
Positive Sentiments: Professional service, thorough cleaning, efficiency, and attention to detail.
Negative Sentiments: Issues with timeliness and appointment reliability.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, indicating a balanced perspective on customer satisfaction but with some concerns.
Total Lead Smart Rating: 7.0
This rating reflects a generally positive customer experience, buoyed by high-quality service, although issues with punctuality affect the score.

Conclusion:
Pro Star Cleaning is a solid choice for house cleaning services in Menifee, CA, noted for their professionalism and thorough cleaning. However, potential customers should consider the reported issues with timeliness to manage their expectations effectively.