Turf Masters Lawn & Landscape, LLC in Coralville, Iowa 52241

Turf Masters Lawn & Landscape, LLC

3500 2nd St, Coralville, IA 52241

4.4 (57 reviews)

Overview:
Turf Masters Lawn & Landscape, LLC is a lawn care service located in Coralville, Iowa. This company is known for providing a variety of outdoor services, including lawn mowing, fertilization, snow removal, and landscaping. With a focus on customer satisfaction and professional service, Turf Masters has built a reputation over several years of operation.

Services Provided:
– Lawn mowing
– Fertilization
– Snow removal
– Landscaping
– Paver installation
– Aeration and overseeding

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (319) 330-4259
Website: https://www.masteryourlawn.com/

Customer Reviews and Sentiment:
Turf Masters Lawn & Landscape, LLC has received a mix of reviews across various platforms:

Google Reviews: 4.4 stars based on 57 reviews.

Positive feedback emphasizes the professionalism of the staff, timely service, and effective teamwork. Customers have appreciated their communication and the quality of lawn care provided.

Examples of positive reviews include:
“Service has been excellent. They are here when they say they will be here.” – GlennKaren Abernathy
“Turf Masters does amazing work! I highly recommend them for all your lawn care needs!” – Becky Zwack
“These guys run a tight ship and were awesome to collaborate with.” – Jeremy Kuhlman

On the other hand, some customers have expressed dissatisfaction regarding snow removal services and customer communication.

Examples of negative reviews include:
“Finally had to call them…They showed up at 1:30 and didn’t understand why we no longer needed their assistance.” – Dee Jarrard
“I had left a message over a week ago…they hung up on me.” – Linnet Wainwright
“It has been 40 hours since the start of the snow event… Turf Masters still hasn’t cleared our parking lot.” – Justin Fiala

Review Summary:
Positive Sentiments: Timely service, professional staff, good communication, quality lawn care, and wide range of services.
Negative Sentiments: Issues with snow removal timing, poor customer service response, and communication problems.

Additional Ratings:
BirdEye: 4.4 stars based on 57 reviews, reflecting a generally positive trend despite some service complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating) with some complaints related to service issues.

Total Lead Smart Rating: 7.5/10

Conclusion:
Turf Masters Lawn & Landscape, LLC appears to be a reliable option for lawn care and landscaping services in Coralville, IA. The company is frequently praised for its quality of work and professionalism. However, potential clients should exercise caution when it comes to snow removal services and customer communication based on some mixed reviews.

Member Since August 2024

Listing Id 543004

Contact Info

3500 2nd St, Coralville, IA 52241
(319) 330-4259
Lead Smart Rating :
7.5/10.0

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Listing location

3500 2nd St, Coralville, IA 52241

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Reviews

Deb Seemuth

a month ago

I am a new customer this year for lawn services; hoping to receive snow removal services if they are able open up service to my area of North Liberty. Curtis is always responsive to any questions or requests. The mowing crew has done a very good job keeping up this spring given all the rains and wet conditions. It is nice to have fertilization and mowing services coordinated within the same company. The office staff is polite, cheerful and helpful. I am pleased with Turf Master!

GlennKaren Abernathy

3 months ago

We have used Turf Masters of Coralville for 4 years. Service has been excellent. They are here when they say they will be here. Their grass, trimming, snow removal has been timely and superb. Staff are very friendly and cooperative. This is a senior retirement cooperation with a lot of personalities which could have made their job difficult but they have been able to please all of us.

Jeremy Kuhlman

3 months ago

These guys run a tight ship and were awesome to collaborate with. Very professional and top of line work.

Becky Zwack

3 months ago

Turf Masters does amazing work! I highly recommend them for all your lawn care needs!

Dee Jarrard

3 months ago

Unexpected event on 3/22. They are my CONTRACTED snow removal company. Finally had to call them and let them know that my customers were getting stuck at 10:30. “Sure thing. I have someone on your side of town. They’ll be right over!” They showed up at 1:30 and didn’t understand why we no longer needed their assistance since everything had melted by then. So glad I’m no longer going to be using them. One star because I can’t give zero.

Angie Patel

3 months ago

great company to work with. Very pleased with our services for over 10years.

Linnet Wainwright

5 months ago

I had left a message over a week ago to get a quote for my yard. I called today and press button for new customer. They hung up on me when I said I left a message a week ago. Guess they don’t need new customer so I not wasting anymore of my time with this joke of a company !!

Justin Fiala

6 months ago

Turf Masters was contracted to remove snow from my employer’s parking lot within two hours from the start of a 2″ or greater snow event. It has been 40 hours since the start of the snow event (12″+) and Turf Masters still hasn’t cleared our parking lot. We had to use tow straps just to get customers/employees out of our lot it was so bad. Had the same issues with Turf Masters last year, but this was the final straw and the contract has now been cancelled. Hired a new snow removal contractor and they were on-site within two hours of establishing the new contract.

Chris Schonhorst

9 months ago

Turf Masters put a paver border around our garden and a paver landing at the bottom of our stairs. Also, had some dirt work and reseeding in our front yard to clean up previous concrete and landscaping. Since Turf Masters is expanding their services to Cedar Rapids, they will now maintain our yard by weed and bug applications, aeration’s and fall over-seeding. Finally, we received an excellently priced quote for an irrigation system. I recommend Turf Masters and believe they are a top tier lawn care and landscape company. Very knowledgeable and professional. Great Quality.

Ethan Thompson

9 months ago

Reasonably priced, and very good communication. Highly recommend! Great local company.