A.B. Trees in Charleston, Illinois 61920

A.B. Trees

5755 1400E, Charleston, IL 61920

4.8 (20 reviews)

Overview:
A.B. Trees is a tree service provider located in Charleston, IL, specializing in tree trimming and removal. Known for their professionalism and efficiency, they have built a strong reputation in their community.

Services Provided:
– Tree trimming
– Tree removal
– Yard cleanup
– Efficient and timely service

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (217) 512-4008

Customer Reviews and Sentiment:
A.B. Trees has an impressive rating of 4.8 stars based on 20 reviews.

Positive feedback highlights the company’s responsiveness, professional demeanor, efficient work, and thorough cleanup. Customers have particularly noted their honesty about wait times and the quality of their service.

Examples of positive reviews include:
“Very responsive, professional, did such a good job.” – Lori Hoffman
“They return phone calls in a timely manner, and do quality work.” – Lauren Oertling
“Great work! Fast and complete cleanup after!” – Todd Kibler

One negative review expressed dissatisfaction regarding yard damage caused during tree removal, highlighting issues with communication and customer service.

Review Summary:
Positive Sentiments: Responsive service, professionalism, quality work, and thorough cleanup.
Negative Sentiments: Communication issues and reported yard damage.

Additional Ratings:
BirdEye: 4.8 stars based on 20 reviews, showing consistent positive feedback.
Total Lead Smart Rating: 8.5

Conclusion:
A.B. Trees stands out as a reputable choice for tree services in Charleston, IL, thanks to their professionalism and customer-focused approach. However, potential clients should consider the noted communication concerns and past customer experiences before making a decision.

Member Since August 2024

Listing Id 538887

Contact Info

5755 1400E, Charleston, IL 61920
(217) 512-4008
Lead Smart Rating :
8.5/10.0

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Listing location

5755 1400E, Charleston, IL 61920

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Reviews

Lauren Oertling

8 months ago

They return phone calls in a timely manner, and do quality work on an efficient time line. Also, no b.s. about how long the wait list is. If they’re booked out a month or two they’ll tell you up front and not leave you wondering. Good guys.

Emily Baumann

8 months ago

After a big wind storm, I wanted someone to trim up the old trees before another storm happened and they caused real damage. Adam is a very congenial guy, has reasonable rates, and did the job exactly as hoped. I expect to have healthy trees for many more years to come. Will be asking him to come back for another job in the spring.

Nick Byrnes

2 years ago

They came in and had our tree out quickly and cleanly. Incredibly professional and always asked before placing any machinery on/near our yard. Incredibly respectful. Would most definitely use them again without hesitstion.

Michael Sanders

2 years ago

They were very efficient, cost worthy, and timely.. You will get more of my business for sure. Thank you guys..

Fernando Garza

2 years ago

Adam and his crew cut a tree for my neighbor and this is how he left my yard. He claims to have laid plywood down but if you look at the pictures you can see ruts made by tires or the track of some machinery. Imagine my surprise to coming home from work to this! It’s true you came over to review the yard. As to giving permission which, I DID NOT, I was told that you would be going across my backyard and that you would fix it if there was any damage which you admitted there was. Furthermore I didn’t want you to “fix” because according to you it was already fixed therefore I didn’t want my yard in worse shape. You already had a chance to fix it and dropped the ball.

Nicki Williams

2 years ago

Very prompt and timely on estimate, adid a great job cutting down my tree and removal and clean up was top notch. One heck of a freakin guy.

Lori Hoffman

2 years ago

Very responsive, professional, did such a good job. Went with another guy last year who did a terrible job-we will never use anyone else!!

D M

2 years ago

Very well organized, they came in and tackled it and was done in less time I thought it would take. They really know their business and will be using them in the future and reccomending them to others. Thanks

Bethany McFarland

2 years ago

Totally. Worth. IT! These guys came out and rose to the challenge. They let us know exactly what they could do, and not much they couldn’t do. They’re unstoppable! I can trust them, Thank you again!

Todd Kibler

3 years ago

Great work! Fast and complete cleanup after!