All American Turf Beauty, Inc. in Cedar Rapids, Iowa 52404

All American Turf Beauty, Inc.

5907 16th Ave SW Unit B, Cedar Rapids, IA 52404

3.7 (10 reviews)

Overview:
All American Turf Beauty, Inc. is a lawn care service company located in Cedar Rapids, IA. They offer a range of lawn maintenance solutions, including installation and care of outdoor landscaping features.

Services Provided:
– Lawn treatment
– Landscaping maintenance
– Outdoor lighting installation (e.g., Christmas lighting)

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (319) 373-9818
Website: https://www.allamericanturf.com/where-we-work/cedar-rapids/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing

Customer Reviews and Sentiment:
All American Turf Beauty, Inc. has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 10 reviews.

Positive feedback generally praises the company for their helpfulness and efficiency, especially in dealing with tasks like lawn care and holiday lighting.

Examples of positive reviews include:
“Very helpful when I have questions about my lawn and come and take care of any problems in a timely manner.” – Brian Ferreter
“We have used All American Turf Beauty for our outdoor Christmas lighting… and we are very pleased with their selections and competitive pricing.” – Kevin Meyer

However, negative feedback highlights issues with professionalism and billing practices, leading to customer disappointment.

Examples of negative reviews include:
“I felt deceived because they charged me more than twice the prize that their agent had promised me… I was very disappointed.” – Ann Muturi
“The tech exhibited a high degree of arrogance in his response… That irritated me the most.” – Derrick Werner

Review Summary:
Positive Sentiments: Helpful staff, timely service, quality installations.
Negative Sentiments: Deceptive billing practices, lack of professionalism among employees, poor customer service experiences.

Additional Ratings:
BirdEye: 3.7 stars based on 10 reviews, reflecting similar sentiments of customer satisfaction with concerns regarding professionalism.
Better Business Bureau (BBB): Not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints over the years regarding service quality and customer interactions.
Total Lead Smart Rating: 5.0

Conclusion:
All American Turf Beauty, Inc. offers a variety of lawn care services in Cedar Rapids but has received a mix of positive and negative feedback regarding their performance and customer service. While many customers appreciate their promptness and quality of work, others have reported issues related to billing and employee conduct. Prospective customers should weigh these considerations before opting for their services.

Member Since August 2024

Listing Id 538244

Contact Info

5907 16th Ave SW Unit B, Cedar Rapids, IA 52404
(319) 373-9818
Lead Smart Rating :
5.0/10.0

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5907 16th Ave SW Unit B, Cedar Rapids, IA 52404

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Reviews

Ann Muturi

8 months ago

They did the job well but I felt deceived because they charged me more than twice the prize that their agent had promised me. They also performed services that I had not ordered and then charged me for it. I don’t know if the agents are paid by commission according the the services provided but I think their agent marked services that I had not ordered in order to get a higher commission. I complained about it after I got my bill and they did not listen to me. I was very disappointed. Deception is wrong.

Derrick Werner

3 years ago

A neighbor of mine has his lawn treated by this company. I cannot vouch for the quality of service they receive. My review of this company is the poor professionalism exhibited by the lawn service tech who was servicing my neighbor’s lawn today. My cameras picked up the tech driving his lawn vehicle driving on my newly seeded and growing patch of property that was damaged by the derecho. By no means did the tech have to travel on my property (I’m not a grumpy old man so don’t go there) to finish the neighbors lawn. When I addressed the situation to the tech, the tech exhibited a high degree of arrogance in his response related to “what do you want me to do about it?” That irritated me the most with him not even thinking about the actions he was performing and how he addressed it. To be fair and honest after I left the tech to head back to my home, the tech did leave a note on my door offering to reseed any area that was damaged by his vehicle.

Nicholas Ahlhelm

3 years ago

I cannot say anything about the quality of their service but I can say something about the quality of their employees. I watched a store call the police on one of their employees because he wouldn’t comply with COVID restrictions. They asked him to leave and he just tried to ignore them. He only left when told he would be arrested for trespassing. He drove a company issued pickup. That’s not the kind of behavior I want anywhere near my home or family.

Brian Ferreter

4 years ago

On year number two with All American. They have been very helpful when I have questions about my lawn and come and take care of any problems in a timely manner

Kevin Meyer

4 years ago

We have used All American Turf Beauty for our outdoor Christmas lighting for three years, and we are very pleased with their selections and competitive pricing.

Dr. Derek T. Peek (Eastern Iowa Endodontics)

4 years ago

They do the Christmas lights at my office and my home. Clean and speedy installation and I don’t have to get on a ladder 🙂