Wapsie Pines Lawn Care & Landscaping

Overview:
Wapsie Pines Lawn Care & Landscaping, located in Cedar Falls, IA, specializes in providing landscaping and lawn care services. They offer a variety of plants and trees, with a focus on maintaining the beauty of outdoor spaces.

Services Provided:
– Lawn cleanup
– Plant and tree sales
– Professional lawn care
– Patio repair (Note: limited positive reviews on this service)

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (319) 277-9400
Website: http://wapsiepines.com/

Customer Reviews and Sentiment:
Wapsie Pines Lawn Care & Landscaping has a mixed rating, with a 4.0 star average based on 25 reviews.

Positive sentiments highlight their helpful staff, quality plant selection, and professional lawn care services.

Examples of positive reviews include:
“Great job with spring lawn cleanup. Looks great and men were professional and nice to work with.” – Philip Patton
“These young men are so professional and courteous!” – Carol Sorenson
“They are very helpful and have a nice selection of plants.” – Mary W

However, several complaints indicate significant issues with communication and follow-through on jobs.

Examples of negative reviews include:
“I would not bother calling Wapsie Pines! Very disappointed with their lack of returning calls.” – John Holland
“Lack of communication and follow through were very disappointing.” – Susan Dean

Review Summary:
Positive Sentiments: Helpful staff, quality plant selection, professional lawn care, and courteous service.
Negative Sentiments: Issues with communication, lack of follow-up on inquiries, and unresolved job scheduling.

Additional Ratings:
BirdEye: 4.0 stars based on 25 reviews, reinforcing the mix of satisfaction and complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). No complaints reported in the last three years.
Total Lead Smart Rating: 6.5

Conclusion:
Wapsie Pines Lawn Care & Landscaping offers a range of landscaping services attractive for plant lovers in Cedar Falls, IA. Customers commend their knowledgeable staff and professionalism, but potential clients should be aware of the mixed reviews regarding communication and job management before engaging their services.