TruGreen Weed Control Casper in Casper, Wyoming 82601

TruGreen Weed Control Casper

885 Antler Dr, Casper, WY 82601

3.7 (21 reviews)

Overview:
TruGreen Weed Control Casper, located at 885 Antler Dr, Casper, WY, specializes in lawn care services, focusing on weed control and lawn maintenance. The company aims to provide customers with healthy and beautiful lawns through their various lawn care treatments.

Services Provided:
– Lawn maintenance
– Weed control
– Fertilization
– Customer service support

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (307) 234-0077
Website: http://trugreencasper.com/

Customer Reviews and Sentiment:
TruGreen Weed Control Casper has received a variety of reviews, resulting in an overall rating of 3.7 stars based on 21 reviews.

Positive feedback highlights excellent service and knowledgeable staff. Customers particularly praised specific team members like Ryan for his thoroughness and job performance.

Examples of positive reviews include:
“Ryan has been taking care of our lawn for some time now… I would highly recommend TruGreen if you are wanting a beautiful lawn!” – Elinor Dahill
“I had a variety of questions and Sarah was very helpful and thorough…” – Candy York

However, several negative reviews indicate issues with service delivery, including complaints about poor outcomes after treatment, billing errors, and lack of follow-up from service staff.

Examples of negative reviews include:
“Would not use them again. They burned a large portion of my yard.” – Kelly Omalley
“Canceled my application and was charged for it anyway.” – Steve Pate

Review Summary:
Positive Sentiments: Professional and courteous staff, quality service, effective lawn treatments, good communication.
Negative Sentiments: Service failures leading to damaged lawns, billing issues, and concerns about follow-through.

Additional Ratings:
BirdEye: 3.7 stars based on 21 reviews, reflecting a mixed customer experience with several commendations and a number of complaints.
Better Business Bureau (BBB): Not accredited, with a rating of NR (No Rating) and several complaints about service quality.
Total Lead Smart Rating: 5.5/10

Conclusion:
TruGreen Weed Control Casper presents a mixed picture for potential customers in Casper, WY. While they have demonstrated effective service and professional staff, significant issues have been reported related to service quality and billing, which could be a concern for those considering their lawn care services.

Member Since August 2024

Listing Id 537992

Contact Info

885 Antler Dr, Casper, WY 82601
(307) 234-0077
Lead Smart Rating :
5.5/10.0

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Listing location

885 Antler Dr, Casper, WY 82601

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Reviews

Kelly Omalley

3 weeks ago

Would not use them again. Had the fertilizer done on front and back yard. They burned a large portion of my yard. Owner came and took a look and was suppose to come back in 2 weeks to see if my lawn was coming back to life. He never showed up. Parts of my lawn snapped out of it but the rest looks like yellow straw. They called me today requesting payment for the fertilizer job that killed my lawn. Canceled my subscription

William Diercks

a month ago

Ryan on June 10 at our place was impressive from the very first greeting of me by name. He represents TruGreen very well! Thanks for your service.

Rhonda Cochran

a month ago

Ryan is a knowledgeable and experienced applicator. He is conscious about the environment around him and weather conditions before applying. I like this awareness.

Steve Pate

a month ago

Canceled my application and was charged for it anyway.

Elinor Dahill

a month ago

Ryan has been taking care of our lawn for some time now. Ryan does a great job and always goes above and beyond. Way to get the job done Ryan! I would highly reccomend TruGreen if you are wanting a beautiful lawn!

Candy York

11 months ago

I had a variety of questions and Sarah was very helpful and thorough. I was impressed when I saw a note from the tech on the bill regarding what Sarah and I discussed. That’s the best communication follow through that I have had the pleasure of receiving in a long time. Thank you!

J J Reddick

2 years ago

Great company, excellent service

Michelle Adkins

3 years ago

We moved into a house that had been vacant for approximately 15 years. Needless to say, the yard was overrun with weeds, dandelions, and lots of crabgrass. They performed regular maintenance on the yard last summer and already this spring, our yard is looking 100% better!! We have used TruGreen with multiple properties, and have never had an issue. They are always professional, courteous, and do a great job on our yard!

Jay Brush

3 years ago

Have used them for years and have always been very happy with the job they do

James

3 years ago

I used to travel for work and used Truegreen for weed control on multiple areas of yard and wanted to kill the weeds so I could plant grass in some problem areas. When I came back to town you would never have guessed I paid a professional service to care for the problem and that they claimed they had been there multiple times to spray. I refused to pay for the service and took care of the problem myself. As a result they turned me over to collections. Luckily I have time stamped pics that I have saved on my computer…..will happily see you in court before I ever pay you a penny.