Aces Cleaning Inc. in Fairfield, California 94534

Aces Cleaning Inc.

1250 Oliver Rd #1172, Fairfield, CA 94534

4.8 (26 reviews)

Overview:
Aces Cleaning Inc. is a house cleaning service based in Fairfield, CA. The company specializes in providing professional cleaning solutions to residential clients, ensuring a high standard of cleanliness and customer satisfaction.

Services Provided:
– House cleaning
– Deep cleaning
– Cleaning of cabinets
– Thorough cleaning of various rooms
– Punctual and friendly service

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (844) 904-2237
Website: https://acesprofessionalcleaning.com/

Customer Reviews and Sentiment:
Aces Cleaning Inc. holds a commendable rating of 4.8 stars based on 26 reviews.

Positive feedback highlights the company’s punctuality, friendliness, and quality of cleaning services. Customers appreciate the effective communication with staff and the detailed cleaning they receive.

Examples of positive reviews include:
“Cleaner showed up on time, was very friendly, and did a great job.” – Gabrielle Boisrame
“Mirna is amazing! She is punctual, thorough, kind, and does an excellent job cleaning our home!” – Shanna O’Brien
“The team worked quickly and did a great job.” – Sally Hawkins

Negative sentiment arises from complaints about poor service quality and customer service issues related to communication and billing practices.

Example of a negative review:
“Matt has been extremely rude to my entire family… The person sent to clean my aunt’s house did not clean very well.” – Stephanee Blue

Review Summary:
Positive Sentiments: Punctuality, friendliness, thorough cleaning, effective communication, quality service.
Negative Sentiments: Poor service quality, communication issues, and unprofessional behavior reported by some customers.

Additional Ratings:
BirdEye: 4.8 stars based on 26 reviews, reflecting high customer satisfaction despite some negative experiences reported.
Total Lead Smart Rating: 8.2/10. This rating takes into account the overall positive feedback from many customers, alongside the critical reviews about service quality and communication, indicating a generally reliable business with room for improvement.

Conclusion:
Aces Cleaning Inc. is a reputable choice for house cleaning services in Fairfield, CA, recognized for their professionalism and thorough cleaning. However, potential customers should be aware of a few reports of unsatisfactory service and consider these when making their decision.

Member Since July 2024

Listing Id 53688

Contact Info

1250 Oliver Rd #1172, Fairfield, CA 94534
(844) 904-2237
Lead Smart Rating :
8.2/10.0

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Listing location

1250 Oliver Rd #1172, Fairfield, CA 94534

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Reviews

Gabrielle Boisrame

6 days ago

Cleaner showed up on time, was very friendly, and did a great job.

Shanna O'Brien

2 months ago

Mirna is amazing! She is punctual, thorough, kind, and does an excellent job cleaning our home! Communication with the company (with Matt) has been easy and I highly recommend Mirna and Aces Cleaning!

Sally Hawkins

5 months ago

The team worked quickly and did a great job. Sally H

Shirley S

6 months ago

Excellent, thoughtful, and listens to my house needs. Thank you so much!

Tanya Williams

8 months ago

I used Aces Cleaning service this weekend for a deep clean and I am so pleased and amazed at how beautiful and clean my house is! Even the baseboards were all done.My oven looks brand new again and my blinds look fantastic!My cleaner is very professional and nice and does high quality work Thank You Aces Cleaning!!! Tanya

Stephanee Blue

9 months ago

If I could give 0 stars I would. For starters Matt has been extremely rude to my entire family. He made us pay up front because he has been “screwed over” by customers before. The person sent to clean my aunts house did not clean very well, and did not clean the entire apartment as we paid for. It’s a small 2 bedroom apartment, there isn’t that much to clean! When we asked Matt why the rooms were not cleaned, his response was because we didn’t say so, even though he sent a checklist of what would be cleaned and we agreed upon it! My aunt was helping the person clean! TERRIBLE service.

Theresa Rhoads

9 months ago

The workers deep cleaned the house and wow! It looks so clean and smells nice too. Thank you for a job well done!

Stephanie Anne

10 months ago

Fast return calls and appointment times. They cleaned the cabinets in the garage that needed a deep clean. I’m not sure when the last time it was cleaned, but she did a terrific job scrubbing it down! The water in her bucket was black. It was filthy! I am beyond thankful for Aces Cleaning for their services. All the staff that we’ve interacted with are top tier and very professional. If their services are needed again, we’ll be contacting them. I highly recommend them! 🙂

Gabrielle Jones

a year ago

This company lives up to all the ratings given previously! 5 stars aren’t enough! I had to change my appointment several times due to family issues and illness, and each time Matt was able to accommodate the change. The job done by the cleaner was absolutely fantastic, and if you are unsure about using this company, DONT BE!!! I will use them again and am trying to get them to do regular house cleaning as well. I cannot recommend them enough!!!

Aubrey Lampkins

a year ago

Great job the difference between the before and after cleaning was amazing