A1 Lawn Care in Cadillac, Michigan 49601

A1 Lawn Care

931 Wheeler St, Cadillac, MI 49601

3.7 (3 reviews)

Overview:
A1 Lawn Care is a lawn care service based in Cadillac, MI, dedicated to providing quality lawn maintenance services to its local community.

Services Provided:
– Lawn care
– Leaf pickup
– Customer service

Hours of Operation:
Not specified

Contact Information:
Phone: (651) 390-7574

Customer Reviews and Sentiment:
A1 Lawn Care has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights thoroughness, friendliness, and good customer service. Customers appreciated the quality of work and responsiveness to scheduling changes.

Examples of positive reviews include:
“Did the work at the estimated price, very thorough. Went above my expectations… great experience would definitely hire again.” – Casey Nichols
“Excellent customer service when I had to change dates last minute… would recommend them to anyone.” – Dubz

The negative feedback points to significant communication issues, including failure to provide quotes and unprofessionalism during initial meetings.

Example of negative review:
“Trying to get him here to give me a quote was interesting… if he wants business, he needs to learn to listen to the customer.” – Jamie Stearns

Review Summary:
Positive Sentiments: Thorough work, friendly service, excellent customer service.
Negative Sentiments: Poor communication, delays in providing quotes, unprofessional appearances.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 5.2

Conclusion:
A1 Lawn Care has a reputation for providing quality lawn care services in Cadillac, MI, particularly noted for their thorough work and friendly customer service. However, potential customers should be aware of the significant communication issues and inconsistencies mentioned in some reviews before proceeding.

Member Since August 2024

Listing Id 536784

Contact Info

931 Wheeler St, Cadillac, MI 49601
(651) 390-7574
Lead Smart Rating :
5.2/10.0

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Listing location

931 Wheeler St, Cadillac, MI 49601

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Reviews

Casey Nichols

3 years ago

Did the work at the estimated price, very thorough. Went above my expectations and even cleaned up some minor issues I hadn’t expected him to for a simple leaf pickup. Was friendly to my 3 year old who wanted to help. All around a great experience would definitely hire again.

Jamie Stearns

6 years ago

Cole was eager to get my business that is for sure. However, trying to get him here to give me a quote (which I never received) was interesting. When we finally got a day that worked for both of us, he messaged me 5 minutes after he was supposed to have already been here and said he was running late but on his way. ((No biggie, right?)) 30 minutes pass by and another text came through saying that they were just hitting town, and it shouldn’t be much longer. ((ok, wasn’t sure where he was coming from but Cadillac isn’t big he should totally be here in a few minutes)) Shockingly, another 30 minutes went by and I get yet another text message saying that they are almost here. FINALLY he arrives, only 1 hour late dressed as if he just rolled out of bed. Sweat pants, sweat shirt, floppy shoes and someone else was driving him. Not a very good 1st impression at all. We discussed the lawn and the fact I wanted to remove 4-5″ of sand and have 4-5″ of nice dirt brought in. He kept insisting that he was the guy for the job and that if I wanted grass I would have grass. ((I can grow grass… that isn’t the problem. The problem is sand doesn’t hold moisture and I’m tired of watering a lawn that 5 minutes later is dry again. I was upfront and told him we were not going to sign/agree to anything right then and we needed a quote; we’re going to get a couple. Fast forward 10 days later… I get a text asking if we were still planning on getting that job done. I informed him again that we were getting quotes and if he would like to be considered he needed to submit a quote. HE HAS YET TO SUBMIT A QUOTE and it has been almost 1 month. Cole is a nice kid, and I’m sure he knows how to grow grass (not that it is rocket science) but his 1st impression needs work and if he wants business, he needs to learn to listen to the customer (or potential customer that is). Asking for a quote is extremely common and if you can’t produce a quote, then you won’t be considered for the job.

Dubz

6 years ago

Excellent customer service when I had to change dates last minute on them.i would recommend them to anyone.