Big T’s Carpet Cleaning

Overview:
Big T’s Carpet Cleaning is a local carpet cleaning service located in Hemet, CA. Known for their thorough and effective cleaning, they have been a go-to choice for customers in need of carpet and tile cleaning services.

Services Provided:
Carpet cleaning, tile cleaning, pet hair removal, and general floor maintenance.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (951) 757-7375

Customer Reviews and Sentiment:
Big T’s Carpet Cleaning has garnered a positive reputation, primarily highlighted in various reviews.

Google Reviews: 4.4 stars based on 7 reviews.

Positive feedback emphasizes the professionalism, thoroughness, and effectiveness of the cleaning services. Customers appreciate Todd’s promptness and communication skills.

Examples of positive reviews include:
“He does an amazing job… He is prompt, communicative, thorough, and the price is right!” – Tami Depasse
“He was friendly, courteous and made our tile look great!” – Judy Perez

On the negative side, a complaint was noted about a missed appointment and poor communication, leading to customer dissatisfaction:
“I do NOT recommend this company.” – Rachelle Anderson

Review Summary:
Positive Sentiments: Professional service, thorough cleaning, effective at removing pet hair, good communication.
Negative Sentiments: Issues with missed appointments and communication regarding scheduling.

Additional Ratings:
BirdEye: 4.4 stars based on 7 reviews, reflecting a consistent level of customer satisfaction with some reported issues.
Total Lead Smart Rating: 7.0/10. This rating is reflective of the overall positive feedback from the majority of customers, balanced by the significant negative experience reported.

Conclusion:
Big T’s Carpet Cleaning is a reliable option for carpet and tile cleaning services in Hemet, CA. While they have received numerous positive reviews for their thorough and effective work, potential customers should be aware of the complaints regarding scheduling issues before making a decision.