Southwest Roofing & Guttering LLC in Yuma, Arizona 85364

Southwest Roofing & Guttering LLC

425 E 11th St, Yuma, AZ 85364

4.1 (58 reviews)

Overview:
Southwest Roofing & Guttering LLC is a roofing contractor located in Yuma, Arizona. The company primarily provides roofing services, including repairs and replacements.

Services Provided:
– Roofing repairs
– Roofing replacements
– Emergency services
– Good customer service

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (928) 276-3721

Customer Reviews and Sentiment:
Southwest Roofing & Guttering LLC has received a mix of reviews across various platforms:

Google Reviews: 4.1 stars based on 58 reviews.

Positive feedback highlights the quality of work and the professionalism exhibited by some members of the team. Customers have lauded the company for being efficient and providing good service during emergencies.

Examples of positive reviews include:
“Anthony & Francisco did an excellent job.” – Dennis Jaecks
“They were very fast and efficient, and very polite and professional.” – Kathleen Rath
“Great service, great people and great price.” – Joshua Pruett

Negative sentiments largely revolve around issues with communication, unfulfilled promises, and dissatisfaction with the quality of work completed.

Examples of negative reviews include:
“Almost 2 months of empty promises.” – Clint Coulter
“No one ever showed up, no follow up calls or emails.” – Edwin Ortiz
“Unfinished job and charge for the full amount estimate.” – Reynaldo Murrieta

Review Summary:
Positive Sentiments: Good quality of work, professional and polite team, responsive service in emergencies.
Negative Sentiments: Poor communication, unfulfilled warranties, completed work leading to further issues.

Additional Ratings:
BirdEye: 4.1 stars based on 58 reviews, indicating a similar customer experience trend.
Total Lead Smart Rating: 5.3

Conclusion:
Southwest Roofing & Guttering LLC has showcased a range of customer experiences in Yuma, AZ, with a significant number of reviews commending their work and professionalism. However, ongoing issues with communication and warranty fulfillment could pose risks for prospective customers.

Member Since August 2024

Listing Id 526778

Contact Info

425 E 11th St, Yuma, AZ 85364
(928) 276-3721
Lead Smart Rating :
5.3/10.0

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425 E 11th St, Yuma, AZ 85364

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Reviews

clint coulter

3 months ago

Paid up front for half of the cost of my roofing job. Almost 2 months of empty promises. I asked for refund and now they won’t answer the phone. Messages are full. I’m taking legal action. BEWARE!

Edwin Ortiz

4 months ago

Sad experience, it was difficult reaching out to them after I payed half for a repair estimate. It was sometime late January 2024. I spoked to the owners son and agreed to an appointment mid February. No one ever showed up, no follow up calls or emails explaining why they couldn’t commit. Luckily, they did not cash my check. I was able to cancel it on time. Unfortunately, the bank charged me a 30 dollar fee.

Merrilyn Lehosit

5 months ago

2021: They convinced us to do the entire roof to fix a singular problem in order to get a ‘5 year watertight warranty’. 2024: We still have original leak (never fixed) and they have not honored their warranty; after 3 years, dozens of calls (most unanswered or returned) to three different representatives including the owner, three promises to ‘be there next week’. No money in warranty work! No integrity!

Daniel Aguirre

5 months ago

Simply stated, if you hire this company I guarantee that your roof will leak even more when we get heavy rains and they won’t help you.

Dennis Jaecks

7 months ago

Anthony & Francisco did an excellent job.

Shawn Embree

7 months ago

Southwest roofing did a great job on my roof. The roofers worked extremely hard and explained everything and cleaned up extremely well. I was very impressed. The only issue I had was communicating with Upper management, but that was due to unforeseen situations. I would recommend them.

Reynaldo Murrieta

7 months ago

Really bad experience with this company Unfinished job and charge for the full amount estimate

Joanne O'Connor

9 months ago

Not only are they good at what they do, they respect their customers.

Kathleen Rath

9 months ago

They tore off many layers of roofing, and replaced with new. They were very fast and efficient, and very polite and professional. Highly recommend this company.

Joshua Pruett

11 months ago

We had our A/C go out the day after a wind storm. I called the warranty company and they sent a company to quote me repairs that came out to $7800 for only a new compressor. For that price I could’ve bought a new A/C unit, so I went with Southwest Roofing & Cooling LLC and they helped me out fast. My family and I were without A/C in 115 degree heat for three days until the crane became available. The folks at Southwest Roofing and Cooling LLC knew it was an emergency and came to the house with a portable cooler to provide some relief. Once the new unit and crane arrived, they were finished in a few hours. Great service, great people and great price. Definitely worth it!