Francis Pollinger & Son Roofing in Wilmington, Delaware 19804

Francis Pollinger & Son Roofing

57 Germay Dr, Wilmington, DE 19804

4.6 (9 reviews)

Overview:
Francis Pollinger & Son Roofing is a family-owned roofing contractor located in Wilmington, DE. With a reputation built over many years, the company specializes in roofing replacements and gutter repairs, providing quality work and customer-focused service.

Services Provided:
– Roof replacements
– Gutter repairs
– Residential roofing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (302) 655-8097
Website: http://fpollingerandsonroofing.com/

Customer Reviews and Sentiment:
Francis Pollinger & Son Roofing has received predominantly positive reviews across various platforms:

Google Reviews: 4.6 stars based on 9 reviews.

Positive feedback emphasizes their excellent customer service, professionalism, and quality workmanship. Customers have praised the efficiency of their crews and the thorough clean-up after jobs.

Examples of positive reviews include:
“We recently hired Pollinger & Son roofing to replace our old roof… Great service, great price!” – Michele Dietz
“They are friendly & professional Would highly recommend!” – Ronald Jester
“This is a family-owned business… I highly recommend this company.” – Jayne Garrett

The negative sentiment stemmed from a customer’s complaint about poor communication regarding phone calls, which reflects a potential area for improvement.

Examples of negative reviews include:
“They do great roofs… but now do not return phone calls to perspective customers.” – Carol Kusel

Review Summary:
Positive Sentiments: Excellent customer service, professional interactions, high-quality workmanship, efficient work, and thorough clean-up.
Negative Sentiments: Issues with communication and follow-up with prospective customers.

Additional Ratings:
BirdEye: 4.6 stars based on 9 reviews.
Total Lead Smart Rating: 7.5

Conclusion:
Francis Pollinger & Son Roofing is a reliable choice in Wilmington, DE, offering quality roofing and gutter services supported by strong customer satisfaction. However, potential clients should be mindful of the reported communication issues when considering their services.

Member Since August 2024

Listing Id 525534

Contact Info

57 Germay Dr, Wilmington, DE 19804
(302) 655-8097
Lead Smart Rating :
7.5/10.0

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Listing location

57 Germay Dr, Wilmington, DE 19804

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Reviews

Michele Dietz

a year ago

We recently hired Pollinger & Son roofing to replace our old roof & repair gutters. The crew came out & replaced our roof in one day. They did an excellent job from start to finish. Another crew came out & did the gutter repairs a few days later. Our roof turned out beautiful & the gutter work was just as good. The whole crew did a great job cleaning up afterwards. Fran & Colleen were a pleasure to work with. If you’re looking for a new roof, I would look no further. Great service, great price! Michele D

Ronald Jester

2 years ago

I had the pleasure of working with this company They are friendly & professional Would highly recommend!

Jayne Garrett

3 years ago

This is a family-owned business that’s been around for many years, and I now know why. They’re super friendly, provide excellent customer service, and they offer a quality product at a reasonable price. I highly recommend this company.

Carol Kusel

3 years ago

They do great roofs that last very long but now do not return phone calls to perspective customers.

german fernandez-colon

4 years ago

Working for 19 years White francis pollino and son….

Lucinda Henson

4 years ago

From my initial call to the completion of my beautiful new roof-exceptional customer service. The team that worked on my home was professional, courteous and incredibly efficient. Thank you for making my home beautiful!

Joe R

4 years ago

From the initial call, inquiring about a estimate for a new roof, to meeting with Fran.Could not be more satisfied.The girl who answered the phone was very friendly and was able to answer my questions.Fran came out the next day arriving 15 minutes early.He was very professional and had a proposal 2 hours later.Price was very fair and reasonable compared to some of the estimates I received.The crew that did my roof did an immaculate job on installation and clean up.Honestly you would never know they were there. With the exception of new roof.Also may I add the dumpster that was dropped off for debri was gone the next day. Awesome!!! I would highly suggest Francis Pollinger and son roofing.

mark stellrecht

6 years ago

This family operation is top notch service price and quality. Really good people would recommend to any body looking for a new roof