Heiland Roofing & Exteriors in Wichita, Kansas 67220

Heiland Roofing & Exteriors

3835 N Hillcrest St, Wichita, KS 67220

3.9 (36 reviews)

Overview:
Heiland Roofing & Exteriors is a roofing contractor located in Wichita, KS. The company specializes in various roofing services, including installation and repair, and aims to deliver quality workmanship and customer satisfaction.

Services Provided:
– Roof installation
– Roof repair
– Gutter installation
– Gutter repair

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (316) 686-8200
Website: https://www.heilandroofing.com/

Customer Reviews and Sentiment:
Heiland Roofing & Exteriors has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 36 reviews.

Positive sentiments highlight the quality of the work and professionalism. Customers have particularly praised the thoroughness and reliability of the roofing services.

Examples of positive reviews include:
“Heiland Roofing is the best! We needed a new roof on our old house and they did FANTASTIC work!” – Scott Robertson
“Great job on my house. Highly recommend!” – Jim Dunham

Negative sentiments mention unprofessional behavior and customer service issues. Some customers expressed dissatisfaction with additional service expectations and felt the company did not adequately address their concerns.

Examples of negative reviews include:
“The owner is wildly unprofessional and the company is the most slovenly of mom and pop shops…” – John Brown
“This company has terrible customer service and isn’t willing to work with you.” – Amy Barnett

Review Summary:
Positive Sentiments: Quality workmanship, professionalism, reliable service.
Negative Sentiments: Unprofessionalism, customer service complaints, issues with gutters.

Additional Ratings:
BirdEye: 3.9 stars based on 36 reviews, reflecting mixed customer experiences.
Total Lead Smart Rating: 6.5

Conclusion:
Heiland Roofing & Exteriors showcases a blend of commendable craftsmanship and serious customer service concerns. While many clients appreciate the quality and reliability of their roofing solutions, potential customers should proceed with caution, given the notable complaints regarding professionalism and service experience.

Member Since August 2024

Listing Id 525276

Contact Info

3835 N Hillcrest St, Wichita, KS 67220
(316) 686-8200
Lead Smart Rating :
6.5/10.0

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Listing location

3835 N Hillcrest St, Wichita, KS 67220

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Reviews

Michael Good

2 weeks ago

I’m writing to report about Mike Heiland and Heiland Roofing. About 15 years ago, Mike’s Crew with Brother Pete in charge put me on a beautiful roof of composite material. Fast forward a few years, and I see where water had leaked through my Formal Dining Room ceiling. I called Mike, and we set a time to meet. Mike got up on my roof to find that a .45cal bullet had pierced my roof in the exact intersection with the siding. No other problems with the roof were noted! Heiland applied a very solid and dependable roof 15 years ago, it just wasn’t bullet proof. He sealed the hole with roofing caulking, at No Charge. Wasn’t even his responsibility. I highly recommend Mike Heiland and Heiland Roofing. Thank you Mike!!

Scott Robertson

a month ago

Heiland Roofing is the best! We needed a new roof on our old house and they did FANTASTIC work! Very professional and very easy to work with! I highly recommend them for any and all roofing needs!

John Brown

9 months ago

The owner is wildly unprofessional and the company is the most slovenly of mom and pop shops… gives small businesses a bad name. Better to go with the big boys.

Jim Dunham

11 months ago

Great job on my house. Highly recommend!

Sheila Schilling-Kreutner

a year ago

The roof they installed is nice but they took my gutter guards and didn’t include the porch (which I only discovered months afterwards).

James Hesse

a year ago

Gutters are falling off a few years later, they installed the hangars into the fascia board and didn’t locate the studs. Gutters weren’t sloped properly either. Roof job was OK

E H

a year ago

Mike is a soild business owner and has great company

Michael Harter

a year ago

After several years and some tough weather, the shingles have never leaked or flown off the roof. Now we need our whole roof done. We’re going back to the tried and true expertise of Heiland.

Chuck Schmidt

a year ago

Heiland Roofing did a nice job evaluating, installing and finishing my roof and gutters after a hailstorm. They helped me convince the insurance company that the roof was totaled. I was pleased with their service.

Amy Barnett

2 years ago

This company has terrible customer service and isn’t willing to work with you. I will never use them again! I DO NOT recommend using them.