State Restoration Services

Overview:
State Restoration Services is a roofing contractor located in Wheeling, IL. Known for its professional team and dedication to customer service, the company specializes in roof installation and repair while also assisting clients with insurance claims related to home restoration.

Services Provided:
– Roofing installation and repair
– Public adjusting services
– Insurance claim assistance

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (630) 297-8234
Website: https://staterestoration.us/

Customer Reviews and Sentiment:
State Restoration Services has a strong reputation, reflected in its rating of 4.8 stars based on 46 reviews across various platforms.

Positive feedback emphasizes the company’s honesty, professionalism, and thorough work. Customers particularly appreciate the team’s ability to guide them through the insurance claims process and their attention to detail during roofing projects.

Examples of positive reviews include:
“Nick was the best to work with, he was very informative.” – Natalia Triboi
“The best roofing company I have ever seen.” – Илья Иващенко
“Thank you State Restoration Services for a new roof, all went great.” – Volodymyr Khrypliuk

However, there is a significant negative sentiment from one review, which accuses the company of unethical practices regarding estimates and insurance claims.

Negative sentiment example:
“The company finds people who they see as vulnerable and promise them that they will take care of everything…They are a true definition of scammers.” – R S

Review Summary:
Positive Sentiments: Professionalism, honest service, quality workmanship, effective assistance with insurance claims, and thorough cleanup.
Negative Sentiments: Allegations of unethical business practices and inflated costs under the guise of insurance claims.

Additional Ratings:
BirdEye: 4.8 stars based on 46 reviews, showcasing overall customer satisfaction with minimal complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding service practices.
Total Lead Smart Rating: 8.5

Conclusion:
State Restoration Services presents itself as a reputable choice for roofing services in Wheeling, IL. With numerous positive reviews highlighting their professionalism and assistance with insurance claims, the company is generally well-regarded. However, potential clients should remain cautious due to the one negative review indicating serious ethical concerns, suggesting the need for thorough research before engagement.