Pioneer Roofing Company in Wheeling, Illinois 60090

Pioneer Roofing Company

404 Mercantile Ct, Wheeling, IL 60090

4.3 (6 reviews)

Overview:
Pioneer Roofing Company is a roofing contractor based in Wheeling, IL. They provide a range of roofing services, including inspections, roof replacements, and repairs for both residential and commercial properties. The company is known for its commitment to quality workmanship and customer service.

Services Provided:
– Roof inspections
– Roof replacements
– Roof repairs
– Gutter installation and repair
– Insurance claim assistance

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (847) 558-6796

Customer Reviews and Sentiment:

Pioneer Roofing Company has received a mix of reviews across various platforms:
– Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback emphasizes the company’s professionalism, quality of work, and responsiveness. Customers highlighted the ease of communication and the thoroughness of the crew.

Examples of positive reviews include:
“Pioneer Roofing Company is an excellent company to do business with.” – Wendy Belanger
“Very detailed and responsive communication, competitive rating.” – William Henry
“The roof looks beautiful and everything was cleaned up after the job.” – Paul Knight

The negative review mentioned issues with scheduling and communication, leading to customer frustration:
“Horrible experience. They kept postponing the roof inspection.” – Priyanka Shinde

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, responsive communication, fair pricing, thorough clean-up.
Negative Sentiments: Scheduling issues, poor responsiveness.

Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews, indicating a generally positive customer experience with some noted concerns.
Better Business Bureau (BBB): There is no available rating or accreditation on BBB.

Total Lead Smart Rating: 5.7

Conclusion:
Pioneer Roofing Company is a viable option for roofing services in Wheeling, IL, valued for their quality work and customer responsiveness. However, potential clients should be aware of some scheduling issues noted in reviews, which could affect their experience.

Member Since August 2024

Listing Id 525046

Contact Info

404 Mercantile Ct, Wheeling, IL 60090
(847) 558-6796
Lead Smart Rating :
5.7/10.0

Get A Quote Claim

Listing location

404 Mercantile Ct, Wheeling, IL 60090

Get Direction

Reviews

Priyanka Shinde

11 months ago

Horrible experience . We had roof inspection scheduled for 17th August at 5pm. They kept postponing it . So had to allow them to reschedule it for next day. Since morning till evening there was no one attending to that after we had already paid money while booking the appointment. Do they even care about customers? A highly frustrated customer

Wendy Belanger

a year ago

Pioneer Roofing Company is an excellent company to do business with. Alex and his staff did everything they promised without hesitation. They took much of the stress out of dealing with the insurance company. I would recommend them to anyone seeking a roofing contractor.

William Henry

2 years ago

I contacted Pioneer Roofing Company to replace the entire roof of an ancient house I recently acquired. Very detailed and responsive communication, competitive rating, simple contract listing the details, committed and present foreman, diligent crew, quality materials and workmanship. I couldn’t be happier with the outcome!

Paul Knight

4 years ago

I had a great experience working with this company. They did everything they said they were going to do and the job was completed on time. Their charges were very fair. The roof looks beautiful and everything was cleaned up after the job. I would definitely recommend them.

Willie Lynch

4 years ago

Everyone I met at Pioneer Roofing Company were incredible! Their quote for the work done was competitive with other companies. All of their employees were knowledgeable and hardworking. I’ve already had compliments from multiple neighbors on my new roof and gutters after only a week.

Michel Sousa

6 years ago

I have used the services of this company at least three times and they have always offered me fast and quality service. Called them this time to do some cleaning on the roof and replace fisher board and gutters .Greg came out on time and answered all of my questions, he is very knowledgeable, and I highly recommend working with Pioneer Roofing Company