Geraldo Roofing in Wheeling, Illinois 60090

Geraldo Roofing

27 N Elmhurst Rd, Wheeling, IL 60090

3.7 (6 reviews)

Overview:
Geraldo Roofing is a roofing contractor based in Wheeling, IL, specializing in roof installation and repairs. The company is known for handling insurance processes related to roofing projects, particularly those involving storm damage.

Services Provided:
– Roof installation
– Roof repairs
– Siding installation
– Insurance claim assistance
– Gutter installation

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (847) 561-2096
Website: http://www.geraldoroofing.com/

Customer Reviews and Sentiment:
Geraldo Roofing has earned mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 6 reviews.

Positive feedback highlights the professionalism, responsiveness, and quality of work. Customers appreciated the assistance provided during insurance claims and the overall experience with crew members.

Examples of positive reviews include:
“Dan was very responsive… Our home turned out to be exceptional.” – Kristin Whittle
“Very good experience… Would recommend!” – Heather Landon
“I highly recommend Geraldo!” – Trey Rogers

Negative sentiments arose from customers experiencing poor communication and quality issues.

Examples of negative reviews include:
“Never received a callback.” – Albert Jung
“They did a very poor quality work… my new roof leaked.” – Mario Jalata

Review Summary:
Positive Sentiments: Professionalism, responsive service, smooth claim process, quality installations.
Negative Sentiments: Poor quality of work, communication issues, unfulfilled commitments.

Additional Ratings:
BirdEye: 3.7 stars based on 6 reviews, indicating a similar trend of mixed customer satisfaction.
Total Lead Smart Rating: 5.4

Conclusion:
Geraldo Roofing offers reliable roofing services in Wheeling, IL, with strengths in customer service and project management, particularly during claims. However, potential clients should proceed with caution due to reports of inconsistent quality and communication issues.

Member Since August 2024

Listing Id 525038

Contact Info

27 N Elmhurst Rd, Wheeling, IL 60090
(847) 561-2096
Lead Smart Rating :
5.4/10.0

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Listing location

27 N Elmhurst Rd, Wheeling, IL 60090

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Reviews

Kristin Whittle

4 months ago

Dan Maletin was very responsive with us when our roof and siding was damaged due to hail. Dan visited with us and did a great job navigating us through the process. He was professional, while both down to earth and relatable. Our home turned out to be exceptional. Dan helped turn our home into a real head turner. I would absolutely use Geraldo Roofing of Wheeling, IL again, and we are proud to refer to him to others!

albert Jung

7 months ago

Tried to use a locally owned and operated company in the Wheeling area. Called twice to get an estimate and never received a callback. I guess they do need the business.

Heather Landon

8 months ago

Very good experience with our field representative Dan. They made the process simple on my end, from working with our insurance following a hail storm through the installation of our new roof and gutters. Would recommend!

Trey Rogers

9 months ago

Had a great experience from the moment they knocked on my door to the time they came and installed my roof. My house got crushed by a hail storm. Stephen came to my door and thoroughly explained each step of the process as well as the shingle qualities and selections available to me. They made everything very quick and easy for me including handling almost all the contacts with my insurance company. I highly recommend Stephen and Geraldo!

Ande Abbott

10 months ago

Geraldo Roofing just completed roofing my home, it was complicated because I had 38 solar panels already installed. I was very impressed because they made the process so simple for me. They worked with my insurance company and received approval for the replacement of the roof, PLUS the removal and replacement of the solar panels. The roof is beautiful and the solar panels are working as before with the original warrantee intact. The crew was fast and efficient. I always have qualms about dealing with contractors, you never know what you are going to get for your money but I highly recommend Geraldo Roofing. They performed as promised and I can’t be happier.

Mario Jalata

3 years ago

Did my roof from a friend recommendation. They did a very poor quality work even forgeting to put the drip edge and my new roof leaked the 1st time it rain after being replaced. They also did not initially replaced my foreplace flashing even though they chargedf for it. In short Not recommended. Other poor quality work not worth mentioning.