Great Roofing & Restoration – Cleveland Roofer in Westlake, Ohio 44145

Great Roofing & Restoration – Cleveland Roofer

797 Sharon Dr, Westlake, OH 44145

4.9 (96 reviews)

Overview:
Great Roofing & Restoration is a roofing contractor located in Westlake, OH. They specialize in roof replacement and restoration services, offering reliable and professional work to their customers. Known for exceptional customer service, they have built a strong reputation in the area.

Services Provided:
– Roof Replacement
– Roof Restoration
– Insurance Claim Assistance
– Storm Damage Repair
– Professional Inspections

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (440) 499-6313
Website: https://greatroofing.com/roofing-cleveland-ohio/

Customer Reviews and Sentiment:
Great Roofing & Restoration has received outstanding reviews across various platforms:

Google Reviews: 4.9 stars based on 96 reviews.

Customer feedback consistently highlights the company’s professionalism, effective communication, and swift service. Customers have praised their ability to guide homeowners through insurance processes and manage projects efficiently.

Examples of positive reviews include:
“Keyonte is professional, knowledgable, honest, and reliable… went above and beyond.” – Shelley Brown
“Quick and easy… answered all of our questions with obvious knowledge.” – Andriana Lis
“Chuck was great… Extremely helpful throughout the entire process.” – Kristen Babjack

There are no significant complaints noted in the reviews, reflecting a high level of customer satisfaction.

Review Summary:
Positive Sentiments: Professional and knowledgeable staff, excellent communication, quick service, thorough cleanup, and supportive with insurance claims.
Negative Sentiments: None noted, indicating a generally exceptional customer experience.

Additional Ratings:
BirdEye: 4.9 stars based on 96 reviews, showing a consistent trend of high customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of A+ with no complaints on record.
Total Lead Smart Rating: 9.5/10

Conclusion:
Great Roofing & Restoration is highly regarded as a top choice for roofing services in Westlake, OH. With a strong reputation for professionalism, fast response times, and effective customer service, they stand out in the market. Potential customers can feel confident in choosing them, knowing that they deliver quality service with high customer satisfaction.

Member Since August 2024

Listing Id 524868

Contact Info

797 Sharon Dr, Westlake, OH 44145
(440) 499-6313
Lead Smart Rating :
9.5/10.0

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Listing location

797 Sharon Dr, Westlake, OH 44145

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Reviews

Shelley Brown

a day ago

Keyonte Francis came highly recommended by friends who worked with him in the past and also had positive experiences. I contacted Keyonte following a storm that resulted in water coming into my home through my roof. Keyonte is professional, knowledgable, honest, and reliable. He took time to explain to me issues impacting my roof and offered advice regarding how to deal with my insurance company. He truly goes above and beyond for his customers. Although my case has not yet reached final resolution, Keyonte has made a very difficult and stressful situation much more bearable. Thank you, Keyonte!

Andriana Lis

3 days ago

I am beyond impressed by our experience with Steve and the entire team from Great Roofing. The entire process of getting our roof replaced was quick and easy, from when we got our inspection / quote scheduled to getting the roof replaced just a week and a half later. The actual roof replacement only took a day, which is incredible. Steve answered all of our questions with obvious knowledge and clearly communicated expectations with us throughout the process, including sending us regular updates on the project day. If you’re looking to have any work on your roof done, small or big, I highly recommend working with Steve from Great Roofing.

Kristen Babjack

3 weeks ago

Chuck was great. Extremely helpful throughout the entire process. Would recommend to anyone.

Tony Filippi

a month ago

Key is very personable, knowledgeable, and knows how to get things done. Great roofing did an excellent job on our roof. Highly recommended. 5 star

Tom Schindler

2 months ago

Chuck from Great Roofing and Restoration was fantastic. Professional, thorough and made the insurance claim easy and painless. Repairing damage from a storm is stressfull enough. Chuck and Great Roofing will not steer you wrong.

Richard Graef

2 months ago

Chuck and his crew did an absolutely phenomenal job not just on the roof but the cleanup afterward I could not be more pleased with the entire entire process

Christine K

3 months ago

Kind polite professional fast and reliable

Samantha Richards

3 months ago

Great experience! Chuck was very knowledgeable and made sure to guide us thru the process

Kate Stefanini

4 months ago

Chuck was a huge help working with my insurance company and getting everything all lined up. Paying online was quick and easy. Chuck stayed in communication throughout the day about what was happening and made the process painless and easy.

Tim Lewis

11 months ago

Adam from Great Roofing was the project manager for our roof replacement. He worked with our insurance carrier and communicated excellently throughout. His team was prompt and the roof looks like new! Great experience.