Overview:
Connecticut Roofcrafters LLC is a roofing contractor located in West Haven, CT. Specializing in a variety of roofing solutions, the company is well-regarded for its professional service and quality workmanship.
Services Provided:
– Roof replacements
– Roof repairs
– Gutter replacements
– Metal roofing
– EPDM roofing
– Skylight installation
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (888) 612-0798
Website: http://ctroofcrafters.com/
Customer Reviews and Sentiment:
Connecticut Roofcrafters LLC has a solid reputation with a rating of 4.1 stars based on 15 reviews.
Positive feedback emphasizes the company’s professionalism, prompt service, and high-quality workmanship. Many customers have praised their responsiveness and thorough communication throughout the roofing process.
Examples of positive reviews include:
“Absolutely enjoyed working with this business from start to finish.” – Sheri R
“Michael and his team were great to work with.” – Neil LeBeau
“The roof looks great and is extremely low maintenance.” – Elizabeth Hibino
The negative sentiment reveals some issues with a warranty repair that remained unresolved, which has led to customer dissatisfaction.
Examples of negative reviews include:
“Since that time, they have come out 4 times and it is STILL leaking.” – M
Review Summary:
Positive Sentiments: Professionalism, promptness, quality workmanship, good communication, and thorough clean-up.
Negative Sentiments: Unresolved warranty issues and repeated visits for repairs.
Additional Ratings:
BirdEye: 4.1 stars based on 15 reviews, showing consistent customer satisfaction predominantly but with recorded complaints.
Better Business Bureau (BBB): The business is not accredited and has a current BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.1
Conclusion:
Connecticut Roofcrafters LLC appears to be a dependable option for roofing services in West Haven, CT, noted for its quality work and professional staff. However, potential customers should take into account the unresolved complaint concerning warranty repairs before proceeding.
Member Since August 2024
Listing Id 524506