Howell Roofing Co in Waycross, Georgia 31503

Howell Roofing Co

859 S Augusta Ave, Waycross, GA 31503

4.1 (17 reviews)

Overview:
Howell Roofing Co is a roofing contractor located in Waycross, GA. The company specializes in providing roofing services, including installations, repairs, and replacements, with a focus on customer satisfaction and quality work.

Services Provided:
– Roofing installation
– Roof replacements
– Roof repairs
– Customer service and communication

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (912) 285-1911
Website: https://howellroofinginc.com/

Customer Reviews and Sentiment:
Howell Roofing Co has received mixed reviews across various platforms:
Google Reviews: 4.1 stars based on 17 reviews.

Positive feedback highlights the company’s professionalism, quality work, and excellent communication. Customers appreciate the speed of service and the reliability of the team.

Examples of positive reviews include:
“TOP NOTCH! Robin, Derrick, and their crew were absolutely professional and FAST!” – Cindy Byington
“These men do really good work, they’re fast, but not sloppy.” – Mike Walker
“I’d highly recommend Howell Roofing for many reasons.” – Stephen Smith

However, there are notable complaints regarding poor communication and delays in providing estimates, resulting in customer dissatisfaction.

Examples of negative reviews include:
“I called for a quote… 4 weeks later not a peep from these people.” – Angela Gunto
“Never showed up and never called to reschedule…” – Dr. Margaret Adams

Review Summary:
Positive Sentiments: Professionalism, quality of work, fast service, and effective communication.
Negative Sentiments: Poor communication, missed appointments, and delays in providing estimates.

Additional Ratings:
BirdEye: 4.1 stars based on 17 reviews, reflecting a balanced perspective on customer experiences.
Better Business Bureau (BBB): No accreditation and a rating of NR (No Rating). There have been complaints regarding unresolved issues with communication and estimating processes.

Total Lead Smart Rating: 6.5

Conclusion:
Howell Roofing Co appears to be a strong choice for roofing services in Waycross, GA, noted for their quality of work and professionalism. However, potential customers should be aware of the mixed reviews and communication issues that could impact their experience.

Member Since August 2024

Listing Id 524192

Contact Info

859 S Augusta Ave, Waycross, GA 31503
(912) 285-1911
Lead Smart Rating :
6.5/10.0

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Listing location

859 S Augusta Ave, Waycross, GA 31503

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Reviews

Dr Margaret Adams

5 months ago

I called on a Friday morning and was told they’d be out Monday to provide an estimate. Gave my address and all. Never showed up and never called to reschedule either. I heard good things about their work so to not showing up was disappointing.

Cindy Byington

10 months ago

TOP NOTCH! Robin, Derrick, and their crew were absolutely professional and FAST! Excellent communication and over-the-top customer service. This company runs like a well-oiled machine! I will be eternally grateful for them in such a time of need. I cannot sing enough praises about this group. This is THE roofing company to call!

Angela Gunto

a year ago

I called for a quote on a roof replacement on my home. Me. 4 yes 4 weeks later not a peep from these people. I called 3 weeks in a row and got told the same thing. Thursday or Friday they will be out. I refuse to do business ess with people who lie to me. Go to Brantley roofing. They will not lie to you like these people.

Jeffrey Lindsey

2 years ago

Tried to get a est for over a month . Person came out but never got a estimate. Went to there business and was told to call a sub contractor who didn’t even know what I was talking about when I called him. They may do good work but I don’t know about there business practices.

Mike Walker

2 years ago

These men do really good work, their fast, but not sloppy. We’re true to their word. Rare these days.

Cuyler Chancey

2 years ago

They put pride in their work. Fastest and best quality work

Nelson Pittman

3 years ago

Great company to do business with.

Stephen Smith

4 years ago

I’d highly recommend Howell Roofing for many reasons: family owned and operated, third generation family business; which gives you confidence that they know what they’re doing and will stand behind their warranties.

Fatima Piercy

4 years ago

Professional