Ruiz Premium Carpet Care in Fremont, California 94536

Ruiz Premium Carpet Care

3117 Greenwood Dr, Fremont, CA 94536

5 (44 reviews)

Overview:
Ruiz Premium Carpet Care is a professional carpet cleaning service based in Fremont, CA. They specialize in providing high-quality carpet and upholstery cleaning, utilizing advanced tools and techniques to ensure customer satisfaction.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Spot treatment for stains
– Timely service

Timings:
Monday to Saturday 9 AM to 7 PM
Closed on Sundays.

Contact Information:
Phone: (408) 649-4305
Website: https://ruizcarpetcleaning.com/

Customer Reviews and Sentiment:
Ruiz Premium Carpet Care has received outstanding reviews across various platforms:

Google Reviews: 5.0 stars based on 44 reviews.

Positive feedback highlights their professionalism, effective cleaning, prompt service, and customer-oriented approach.

Examples of positive reviews include:
“Highly professional. Finished work in a timely manner. Highly recommend & will use again.” – Patricia De Castro
“James did a great job cleaning my carpet! They finished the work in a timely manner.” – Aaron Chen
“They did an amazing job and were very professional.” – Leslye C

Although the service has been highly rated, a few customers mentioned needing to clarify quotes and subsequent services.

Review Summary:
Positive Sentiments: Professional service, timely completion, effective cleaning, reasonable pricing, and customer-friendly interactions.
Negative Sentiments: Occasional confusion regarding pricing and initial cleaning results.

Additional Ratings:
BirdEye: 5.0 stars based on 44 reviews, showcasing a consistent level of customer satisfaction.
Total Lead Smart Rating: 9.5/10 (Calculated based on the consistently high ratings and positive feedback with minimal complaints about pricing clarity).

Conclusion:
Ruiz Premium Carpet Care is an exceptional choice for carpet and upholstery cleaning in Fremont, CA, noted for their professionalism, effective cleaning solutions, and strong commitment to customer satisfaction. While there may be occasional concerns with clarity on service quotes, the overwhelmingly positive reviews suggest a reliable and high-quality service provider.

Member Since July 2024

Listing Id 52418

Contact Info

3117 Greenwood Dr, Fremont, CA 94536
(408) 649-4305
Lead Smart Rating :
9.5/10.0

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Listing location

3117 Greenwood Dr, Fremont, CA 94536

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Reviews

Patricia De Castro

a week ago

Highly professional. Finished work in a timely manner. Has high tech tools in a van. Highly recommend & will use again.

Aaron Chen

a week ago

James did a great job cleaning my carpet! They finished the work in a timely manner. And they are very nice people!

Victoria Tung, PA-C

2 months ago

My son had a viral illness and threw up on the carpet on a Friday night. I called Ruiz Premium Carpet Care the next morning, and I was pleasantly surprised when James Ruiz called me back on a Saturday morning. We arranged for carpet-cleaning to take place in 3 days. I couldn’t be at the house, so I arranged for my father to be there. Unfortunately, I wasn’t initially pleased with the cleaning since it seemed like there was only pass done in haste, and the two employees cleaned two designated small areas in <22 minutes. I say <22 minutes because my dad texted me at 9:21 AM that they arrived, and texted me again at 9:43 AM that they finished and left. I factored in that it takes time to set things up. I waited for the carpet to dry but I saw that there were two areas that should've looked better (since I cleaned up the vomit pretty thoroughly immediately after it happened). James Ruiz kindly came out with another associate four days later, did spot treatments on the area, and everything looks good now. I am happy with the service. I would suggest that you get a quote in writing ahead of the service since the price quoted was different than what was verbally said after the service was done, but everything worked out in the end. I think that James Ruiz is an ethical and hard-working person who I would use again.

Leslye C

2 months ago

I just had my sofa and carpets cleaned, they did an amazing job and were very professional. I will definitely use their services again. They did amazing and my home smells great!

Clarissa Keenan

3 months ago

These carpets were old and dirty. James and his crew had them looking better than they had in years. We’ll definitely have them back next time we need the carpets done. The guys were friendly and efficient. Highly recommend.

Gajanan Chinchwadkar

3 months ago

James is very professional. I have been using his services for the last three years. He is punctual about time and keeps me updated if there are any delays. This year he had to come thrice to remove a coffee stain. He didn’t give up and got it completely removed. His prices are very reasonable too!

Diamond Nguyen

3 months ago

Best quote I got after calling a few others in Fremont. His work was also better than when we got it cleaned from a different business. I thought the carpet and sectional were ruined while potty training our puppy, but now they’re bright again and shining like new. Amazing and will definitely use next time.

Ratna Singhal

3 months ago

James and his team were fantastic! We had a small event coming up and needed our carpets cleaned urgently. They were quick to respond and did an amazing job cleaning the carpets. We’re really happy with their work and will definitely call them again for future events.

Umesh Agashe

4 months ago

Great, timely service.

teresa blanco Simpson

4 months ago

James from Ruiz carpet care cleaned our carpet that had so many spots on them came out beautiful. I wish I had a before picture great job guys would definitely recommend.