Turco Roofing in Warner Robins, Georgia 31088

Turco Roofing

335 Margie Dr C, Warner Robins, GA 31088

4.3 (63 reviews)

Overview:
Turco Roofing is a roofing contractor based in Warner Robins, GA, specializing in roof replacements and repairs. The company has garnered a reputation for its high-quality service and effective handling of insurance claims for its clients.

Services Provided:
– Roof replacement
– Roof repair
– Insurance claim assistance
– Residential roofing

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturday and Sunday.

Contact Information:
Phone: (478) 845-2419
Website: http://www.turcoroof.com

Customer Reviews and Sentiment:
Turco Roofing has received a generally positive response across various platforms:

Google Reviews: 4.3 stars based on 63 reviews.

Positive feedback emphasizes the company’s efficiency, quality of work, and helpful staff. Customers appreciate the prompt service, professionalism, and comprehensive assistance with insurance matters.

Examples of positive reviews include:
“Glen has been great to work with… the installation team arrived ahead of schedule and worked tirelessly to complete the job in 1 day.” – Daniel Langevin
“They did an amazing job. Fast, efficient, and thorough.” – Blayne Brantley
“Glen and his team were prompt, professional, informative…” – Sandra Moore

On the other hand, there have been complaints regarding slower response times and issues with communication.

Example of a negative review:
“When they finally paid, I couldn’t get her on the phone to schedule a time to replace it… I will never use Turco again.” – Brandon Cruze

Review Summary:
Positive Sentiments: High-quality workmanship, efficient service, professional staff, and effective insurance claim assistance.
Negative Sentiments: Issues with communication and response times.

Additional Ratings:
BirdEye: 4.3 stars based on 63 reviews, aligning with the overall trend of customer satisfaction despite some concerns.
Better Business Bureau (BBB): Not accredited and holds a rating of NR (No Rating), with one complaint in the last three years regarding unresolved issues with a client.

Total Lead Smart Rating: 7.5

Conclusion:
Turco Roofing is a reliable choice for roofing services in Warner Robins, GA, noted for its professionalism and commitment to customer satisfaction. Although they face some critiques related to communication, many clients have praised their work quality and assistance with insurance claims, making them a commendable option for roofing needs.

Member Since August 2024

Listing Id 523583

Contact Info

335 Margie Dr C, Warner Robins, GA 31088
(478) 845-2419
Lead Smart Rating :
7.5/10.0

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Listing location

335 Margie Dr C, Warner Robins, GA 31088

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Reviews

Daniel Langevin

a month ago

Just had our hail damaged roofed replaced. First, my thanks to Glen for making the initial process of filing a claim with my insurance company incredibly easy. I have USAA and they too helped make the process easy. Glen has been great to work with thus far as he arranged the install and provided oversight throughout the project. The installation team arrived ahead of schedule and worked tirelessly to complete the job in 1 day. The roof looks fantastic! After the install I called Glen as I was concerned about one of our dormers. He reacted immediately and had one of the installers make some adjustment alleviate my concerns. If you have a question or concern about your roof, give Turco a call and ask for Glen…you won’t be disappointed!

Blayne Brantley

2 months ago

We just got our roof replaced through Turco. They did an amazing job. Fast, efficient, and thorough. We can’t recommend them enough.

Sandra Moore

2 months ago

Glen and his team were prompt, professional, informative, and did the difficult work with the insurance company. All I had to do was pick the color I wanted and the job was done to perfection. Many thanks Turco!

Kenneth Houck

3 months ago

Turco roofing did a great job from start to finish.

J. Randall

3 months ago

This company replaced our roof. The roof looks great. They helped us along the way with our claim and any questions that we had. Very patient and very willing to work with us.

Casey Gardner

4 months ago

Turco did what others can’t.

Brett Herbst

4 months ago

Michele and her team were great from the start, helping with every step of the process. They kept us up to date on progress and assisted with information, even well after the project was completed. Happy with the end result, and as an added bonus, we have found very few nails from the demolition process.

Brandon Cruze

4 months ago

The owner was very easy to work with (in the beginning). She helped me get the insurance to cover a claim they should have covered 2 years prior. The whole process took about a year to get my insurance to cut a check to replace my roof. When they finally paid, I couldn’t get her on the phone to schedule a time to replace it. So, to get it fixed before the next storm came, I went with another contractor who was responsive to my calls. She ended up putting a lien on my house for “labor” I owed her even though she didn’t end up doing the work. I will never use Turco again.

Samuel Gardner

5 months ago

Glen is the man to get the job done very polite very good customer service. When he said this what going to happen it’s was just like clockwork. Step by step until the job was done . Very smooth we love the outcome. Highly recommend Turco roofing. Way to go.

Dave Cauley

a year ago

Did a great job. Picked up and cleaned all debris. Very pleased. Would recommend.