Tyler Roofing in Tyler, Texas 75702

Tyler Roofing

2304 W Gentry Pkwy, Tyler, TX 75702

4.2 (10 reviews)

Overview:
Tyler Roofing is a roofing contractor based in Tyler, TX, known for its commitment to quality service and customer satisfaction. The company offers a range of roofing services, including installation and repair, with a focus on responsiveness and professional support.

Services Provided:
– Roof installation
– Roof repair
– Customer service
– Follow-up repairs

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (903) 260-0218

Customer Reviews and Sentiment:
Tyler Roofing has an overall rating of 4.2 stars based on 10 reviews.

Positive feedback emphasizes the company’s responsiveness, professionalism, and quality of work. Customers appreciate their willingness to address concerns and the promptness of their service.

Examples of positive reviews include:
“These guys are the best!!… Chris is such a great person to work with…” – K Sam
“We experienced a roof leak… they remembered us as customers…” – Robert Parker
“Did a follow up visit on a repair and did not charge for the visit…” – Annette Scott

However, there are some negative sentiments regarding service completion and communication:
“I regret using his company for this service… I would never recommend this company.” – Debbie Ezzell
“Bad experience with these guys… it started leaking and damaged my wood…” – Marcos Guevara

Review Summary:
Positive Sentiments: Responsiveness, professional service, quality workmanship, and follow-up support.
Negative Sentiments: Incomplete work, communication issues, and unresolved customer complaints.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, reflecting a balanced view of customer satisfaction.
Total Lead Smart Rating: 6.5

Conclusion:
Tyler Roofing shows a solid reputation for roofing services in Tyler, TX, with strengths in customer support and professional workmanship. However, potential customers should be cautious of the mixed reviews and individual service issues before proceeding.

Member Since August 2024

Listing Id 522293

Contact Info

2304 W Gentry Pkwy, Tyler, TX 75702
(903) 260-0218
Lead Smart Rating :
6.5/10.0

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Listing location

2304 W Gentry Pkwy, Tyler, TX 75702

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Reviews

K Sam

5 months ago

These guys are the best!! They came out and installed new roof on my house, working around their busy schedule to get it done. Took the time to answer all of my questions and return all my calls. We had a wonderful experience with time and would choose them again for roof work. Chris is such a great person to work with and takes his time to address any concerns. I do recommend this company!!

Debbie Ezzell

3 years ago

Brett Norris advertises he does spray foam insulation. I regret using his company for this service very much. I wanted my entire attic done with spray foam to help with utility costs. The work was done, but they did not do my entire attic and I had to pay someone else to complete the job that he and his workers were paid to do. Brett said he would make it right. After sending him the invoice for my additional expense he did nothing. Also, being a widow, I relied on him to make sure all issues were handled. Now I’ve discovered that I was not advised by Brett of the serious safety risk of installing spray foam in a attic with a gas furnace and may now have to also replace my unit in the attic to avoid a carbon monoxide problem. I would never recommend this company.

Marcos Guevara

4 years ago

Bad experience with these guys I don’t recommend, I hired them for my roof after a few months it started leaking and damaged my wood I call them and is been 4 months and still haven’t fixed yet.

jeremy

5 years ago

Best roofer ever … end of story

Robert Parker

5 years ago

We experienced a roof leak in our barn during recent heavy rains. Tyler Roofing installed the roof 6-7 years ago when the barn was built. All it took was one call – they remembered us as customers and had the problem identified and fixed within 2 days. They are very professional and courteous people that clearly understand customer service and support. Thank you very much Tyler Roofing – you will always be our choice for any future roofing needs.

Annette Scott

5 years ago

Tyler Roofing Company did a follow up visit on a repair and did not charge for the visit. They were helpful, responsible and went above and beyond to make sure everything was repaired correctly. Thank you!

Richard Wilson

6 years ago

Gr8

Brian

6 years ago

These guys are from here. They do an awesome job & on the rare occasion there is a discrepancy, they take care of it immediately.