Overview:
Burggraf Roofing is a family-owned roofing contractor based in Tulsa, Oklahoma, located at 400 S Rockford Ave A110. The company specializes in roofing replacement and repair services, providing assistance to homeowners in navigating insurance claims related to roofing projects.
Services Provided:
Roof replacements, roof repairs, emergency roofing services, exceptional customer service, insurance claim assistance, thorough clean-up after work.
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends.
Contact Information:
Phone: (918) 370-4444
Website: https://burggrafroofing.com/
Customer Reviews and Sentiment:
Burggraf Roofing has received generally positive reviews, rated 4.4 stars based on 30 reviews.
Positive feedback emphasizes the company’s dedication to customer service, professionalism, quality of work, and prompt responses.
Examples of positive reviews include:
“We hired Burggraf Roofing to replace our roof… All around a great company to hire.” – Emilee Bradley
“They went above and beyond in the customer service department and my roof is beautiful…” – Jamie Bates
“Top quality work! Appreciate the quick response!” – Ryan Reece
A critical review highlights issues with customer service and perceived quality:
“The customer service with Dalton was terrible… Would NEVER use this company again.” – Elizabeth York
Review Summary:
Positive Sentiments: Excellent customer service, professional crew, high-quality workmanship, good communication, and thorough clean-up.
Negative Sentiments: Issues with customer service and some workmanship complaints.
Additional Ratings:
BirdEye: 4.4 stars based on 30 reviews, indicating a general satisfaction with occasional concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints in the last three years.
Total Lead Smart Rating: 7.5/10
Conclusion:
Burggraf Roofing appears to be a reliable choice for roofing services in Tulsa, OK, recognized for their professionalism and customer care. However, potential customers should be mindful of some complaints regarding customer service to ensure that their expectations are well managed.
Member Since August 2024
Listing Id 521869