Overview:
West Coast Roofing is a reputable roofing contractor located in Tucson, AZ, specializing in various roofing services, including repairs, maintenance, and installations. The company has built a solid reputation in the community with its attention to detail and customer service.
Services Provided:
– Roof repairs
– Roof maintenance
– Roof installations
– Leak detection and fixing
– Roofing recoating
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (520) 375-9928
Website: https://www.westcoastroofingaz.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp
Customer Reviews and Sentiment:
West Coast Roofing has received positive reviews highlighting their quick response times, professionalism, thorough work, and quality of service.
Google Reviews: 4.6 stars based on 146 reviews.
Examples of positive reviews:
“Quick courteous, and friendly. Cleaned roof.” – Jan Slonaker
“The guys that worked at my place, were very professional and polite.” – William Lagois
“Outstanding job on my roof. I’ve been a loyal customer for many years.” – Pedro Ahlmark
A negative sentiment was noted regarding communication issues and unexpected charges after the work was completed.
Examples of negative reviews:
“After the initial deposit… the contact was rare to nil.” – Shane Oliver
Review Summary:
Positive Sentiments: Quick response, professionalism, thorough and efficient work, great customer experience.
Negative Sentiments: Communication challenges and concerns with unexpected costs.
Additional Ratings:
BirdEye: 4.6 stars based on 146 reviews, reiterating a strong customer satisfaction trend.
Better Business Bureau (BBB): The business has a profile but is not accredited. The business has one complaint in the last three years regarding communication and service quality issues.
Total Lead Smart Rating: 7.8
Conclusion:
West Coast Roofing appears to be a reliable choice for roofing services in Tucson, AZ, recognized for its professional service and strong customer loyalty. However, potential clients should be mindful of some communication issues and the one complaint noted, ensuring they discuss expectations thoroughly before hiring.
Member Since August 2024
Listing Id 521789