WNY Roofing

WNY Roofing

Available
location 44 Delaware St, Tonawanda, NY 14150
4.2 (38 reviews)

Overview:
WNY Roofing is a roofing contractor located in Tonawanda, NY. The company offers a range of roofing and siding services, specializing in both repairs and full installations.

Services Provided:
– Roofing installation and repair
– Siding installation
– Gutter installation
– Customer service and follow-up support

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (716) 776-7663
Website: http://www.thewnycompany.com/

Customer Reviews and Sentiment:
WNY Roofing has received a significant number of reviews, with an overall rating of 4.2 stars based on 38 reviews.

Positive feedback highlights the professionalism and thoroughness of the crews, particularly noting the quality of work on roofing and siding projects.

Examples of positive reviews include:
“WNY Roofing did a phenomenal job on our roof and gutters! They showed up when they said they would…” – Judson Heck III
“Anthony and his company… all work was done very good and quickly…” – David Trask
“I’m super pleased with my experience working with Anthony and his crew for siding and gutter install.” – Ayeshia Wyatt

The complaints primarily revolve around poor communication, failure to show up for scheduled work, and issues with the quality of work performed, which has led to dissatisfaction among several customers.

Negative sentiments noted:
“Promised to come the next day… NEVER SHOWED UP” – Paul Pogorzelski
“Owner contracted out the job… it was a terrible job and it took a week of texts and phone calls…” – David Stryker
“Utterly incapable of actually showing up when they say they will.” – Jenni Wagner87

Review Summary:
Positive Sentiments: Professionalism, quality of work, timely service when performed, clean-up.
Negative Sentiments: Poor communication, failure to meet scheduled appointments, inconsistent quality of work.

Additional Ratings:
BirdEye: 4.2 stars based on 38 reviews, reflecting a balanced mix of satisfaction and primarily service-related complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints regarding service issues.
Total Lead Smart Rating: 5.4/10

Conclusion:
WNY Roofing presents a mixed reputation in the Tonawanda area, with commendable work in roofing and siding but significant concerns regarding reliability and communication. Potential clients are encouraged to weigh both the positive and negative feedback before making a decision.

business

Member Since August 2024

Listing Id 521187

Contact Info

  • address 44 Delaware St, Tonawanda, NY 14150
  • phone (716) 776-7663
  • Lead Smart Rating :
  • 5.4/10.0
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Listing location

  • address 44 Delaware St, Tonawanda, NY 14150
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