Overview:
Tampa Roofing Company, Inc. is a roofing contractor based in Tampa, Florida, specializing in various roofing services. The company is located at 1700 E Ellicott St, Tampa, FL 33610, and caters to residential and commercial customers.
Services Provided:
Roof installation, roofing repairs, leak detection and repair, customer service for roofing inquiries.
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (813) 238-6436
Website: http://www.tamparoofing.com/
Customer Reviews and Sentiment:
Tampa Roofing Company has received a mix of reviews across different platforms:
Google Reviews: 3.9 stars based on 21 reviews.
Positive feedback highlights the company’s responsive customer service and quality workmanship. Customers appreciate the professionalism exhibited by certain staff members.
Examples of positive reviews include:
“I found this business… They did an outstanding job.” – Dottie Nott
“Mr. Gantt has the best customer service!” – Lauren Hackworth
“What a great experience… I would recommend them to anyone.” – Aaron Dolby
Conversely, some negative reviews point to poor installation quality and unsatisfactory customer service, with customers expressing deep dissatisfaction regarding project execution.
Examples of negative reviews include:
“Stay away from this company. Bad work and worse customer service.” – Keep it Real
“The installation crew drove over a dozen nails… that can cause a water leak.” – Jason T.
Review Summary:
Positive Sentiments: Responsive customer service, quality of specific workmanship, and professionalism from individual staff members.
Negative Sentiments: Issues with installation quality, poor customer service experiences, lack of accountability.
Additional Ratings:
BirdEye: 3.9 stars based on 21 reviews, reflecting a similar trend of mixed customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints over the last three years regarding installation quality.
Total Lead Smart Rating: 5.5
Conclusion:
Tampa Roofing Company, Inc. presents itself as a service provider with both positive and negative attributes. While there are commendable experiences regarding customer service and workmanship, potential customers should be cautious due to several complaints concerning installation quality and customer engagement.
Member Since August 2024
Listing Id 520396