Empire Metal Roofing

Overview:
Empire Metal Roofing is a roofing contractor located at 58 Fairview Ave, West Springfield, MA. The company specializes in high-quality metal roofing solutions, catering to residential and commercial clients in the Springfield area.

Services Provided:
– Metal roofing installation
– Roof repair
– Roof maintenance
– Residential roofing
– Commercial roofing

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (413) 439-5156
Website: www.empire-metalroofing.com

Customer Reviews and Sentiment:
Empire Metal Roofing has received a mix of positive and negative feedback across various platforms.

Examples of positive reviews include:
“Excellent job, very professional and friendly!” – Maria Thompson
“Best roofing experience I’ve ever had!” – James Clark
“The team was efficient and the quality is top-notch!” – Sylvia Martinez

Negative sentiments highlight concerns such as:
“Had a delay in service and poor communication” – Alan Fisher
“Not responsive when I had questions about the materials” – Lisa Greene

Review Summary:
Positive Sentiments: Quality craftsmanship, professionalism, friendly service, and efficiency in work.
Negative Sentiments: Issues with communication and delays in service.

Additional Ratings:
Google Reviews: 4.5 stars based on 15 reviews, indicating general customer satisfaction.
BirdEye: 4.3 stars based on 12 reviews, with similar satisfaction reflected among customers.

Total Lead Smart Rating: 7.5

Conclusion:
Empire Metal Roofing appears to be a reliable choice for metal roofing services in West Springfield, MA, known for their quality work and professionalism. However, potential customers should take note of reported communication issues and service delays when considering their options.